Our arrival Sunday 10/26/08 was awful; thousands checking out and two hours to check in. No bellman was OK, but two hours to check in was b-r-u-t-a-l. For our first time to Vegas, we thought we made a HUGE mistake. The registration desk gave us a "go to the front of the buffet line pass" as compensation. YIKES. We reserved a suite for a week.
Monday to Thursday was b-e-a-u-t-i-f-u-l. The only real negative about the Bellagio is that, when wearing expensive clothing, you should know that you will smell like your a chain smoker. The air lift system in this place is markedly behing the Wynn and Mandalay Bay that we visited. To avoid the smoke you can book a room in the SPA Tower and you can avoid the casino. All other rooms you MUST WALK RIGHT THROUGH THE SMOKE. You will smell in one pass.
Friday night the internet specials arrived. Groups of 22-26 year olds; heavy drinkers, smokers and loud - in the casino and in the room - if they got one. YIKES. Our $575 dollar room didn't get a turn down, towels, soaps, etc.; the desk appologized because they were so busy. Sure, with the $150 internet special rooms! Very shoddy treatment at the end of very pleasant week. We tried to talk to a "MAS or MAP" manager but he wouldn't assist the desk clerk and they offered only a small reduction in our rate. He was poor at math as we (1) didn't eat (2) didn't gamble and (3) didn't drink at the Bellagio that day. And FYI, we spent more than room rate per day for our fun. Again, poor decision-making in the crunch; and we likely will go to the Wynn or Mandalay Bay in January instead.
Also, the place looked like a Sheraton on the weekend. Everything was dirty everywhere; inside and out side. Walking around beer bottles, girlie cards, cigars, napkins, etc. on the walkway on Saturday morning was disgusting. When we checked out the desk clerk just said they were sorry for the way things went on the last night; and that we should call them next time. We didn't thing that soap, towels, etc. needed to be called for at a rack rate of $575. She said it wouldn't happen again; I know that it will not.
Overall, its too bad the down side was so down because the place is beautiful. It should be a five star; it just needs management.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Great food / Wine, Shopping, Concerts / Music festival