We had heard all great stuff about Sam's Town but for our stay there nothing went right. We decided to stay a few days on the strip then move to Sam's town for a change of pace. We booked through Expedia and had requested a smoking room and yes i know that this is not a guarantee-but this is Vegas-didn't think this would be problem here -anyways there was no smoking rooms available when we checked in which was 4 pm and the earliest we could have checked in was 3 pm so the front desk staff (Vic) was very nice and said to call down to the front desk in the morning and request to be moved to a smoking room. We thought no problem we are very easy going people. To go and have a smoke was quite the ordeal since we were on the seventh floor and had to go all the way to the casino whenever we wanted to smoke-no balconies or smoking in the halls allowed. When we called down in the morning we were told that they might be about to move us at around 2 pm to a smoking room if we stayed and waited around until then-if we weren't there at that time they couldn't hold the room for us-We were absolutely not waiting all day in the hotel to maybe get a smoking room!! I talked to the manager finally and was told we had to move all our luggage out of the room and could keep it at the front desk so the room could be held for us because we couldn't occupy two rooms even for a coulple of hours-we stayed here midweek and i'm sure there were vacant rooms but the manger was not willing to help us out with this at all. Finally we decided we couldn't fight with them and get anywhere so was transferred our stuff to another room the rest of our group was staying in and got them to hold on to the smoking room for us because we had plans for the day.They were not helpful or accomadating at all!!!
Once one thing goes wrong everything seems to go down hill. The pool is small but open late so we thought that was great until we went there at night and saw all the cockroaches in between the cracks!!! A few I can understand but they were everywhere-even dead ones in the pool!!! The parking is far from the rooms which is not fun after a long night of walking. People were not friendly or having a good time-unlike staying on the strip. The buffet was well priced and fairly decent. Mystic Falls is currently not open-under construction-which was very disappointing and it's a long drive to the strip. All in all I didn't like most of the staff or atmosphere at Sam's Town-would never stay her again

It's Vegas...unless you get one of the newer hotels, you'll basically get the same room anywhere. Sam's town is a ways from the strip...which is what we wanted...but there is a free shuttle to the strip. The are constructing a new casino next door, but we didn't have any issues hearing the noise. The rooms are clean, the staff is very nice and the parking is close. If you don't want to stay on the strip, Sam's is as good a place as any and well worth the money!

We stayed at Sam's Town for 4th of July week. We were part of a wedding party that was there, and since we'd had good stays at other Boyd's properties in Vegas, we didn't expect any problems. While the rooms were nicer than the average room at that price ($35 for the cheaper days and $115 at its peak for a nonsmoking, king bed), a number of "little things" were overlooked/ignored and really soured our stay.

First, when we entered the room, the room itself was clean but there were a number of scuff marks on various points on the walls. These are easy to clean off, so I was disappointed to see them there. Next, there was a stack of linens in the bathroom. Two of the four that were displayed (the bath mat and a hand towel) had large, brown-red stains
--I'm not sure if it would have been better or worse to hide them. Luckily, they were taken away the next day.

The bathtub was oval-shaped and wretchedly uncomfortable. Looking to my right while soaking, I was able to see--all week--that the toilet cleaning wasn't particularly thorough. There was also no complimentary conditioner or shower cap, though I saw some on the housekeeping carts as they made their rounds.

The room itself was fine, but the walls are thin. For half our stay our neighbor fought nightly with a significant other via cell phone, then rose at dawn accompanied by her boom box. It should also be noted that we had more television station variety at the Motel 6 we stayed in on our return journey. Sam's Town had about 15 channels, including 2 CNN feeds, Fox News, 3 internal channels, TNT, TBS, USA, and the local network affiliates. One can argue that there's no need for good cable while staying in a casino, but the slots are ridiculously tight, so I ran out of my admittedly meager gambling budget on day 2.

We saw a movie at the theatre on our second night. The projector wasn't in focus.

The buffet was affordable, but starch-heavy and bland. Due to our other commitments we didn't try any other restaurants in the hotel.

As we were checking out, I looked above my head and noticed that the AC filter was disgusting. That probably explained why our allergies were acting up during our stay.

As far as the wedding, the important part is that our friends ended up married, and the atrium balcony was the best site in the casino for a ceremony. The casino-provided flowers were brown at the edges, but no one noticed.

Always wanted to stay at Sam's, phoned the night before and got great rates, loved it..

Actually forgot my capri pants on leaving...silly me, we moved on to Freemont Street, so took the free shuttle back and there they were all neatly packaged, waiting for me, great service, thank you, super place, great rooms, good food and happy slots..