Well, let me just start by saying i went to LV with a friend, and this was the first trip for both of us. Needless to say we were absolutely amazed at the calibre of service and quality of the rooms at the Platinum hotel.

Firstly, check -in was prompt, courteous and we even got a complimentary upgrade, which was a lovely way to start our LV trip. The room was amazing (or should i say the apartment was amazing). The kitchen and living areas were immaculate and spacious, the bathroom was fabulous and the beds were very comfortable. It was great to have a large balcony and a view out over the city. Our only regret is that we didn't have time to enjoy the huge spa bath!

The service from day 1 was wonderful. Everyone was kind and being in non-casino, non-smoking venue off the strip is definitely the way to go in LV. Only a very short walk to the Strip, and believe me, it is like a breath of fresh air to return to this hotel after a night on the town.

I am not a big fan of the loud music, constant ringing of the slot machines and smoke hanging in the air at the casinos (which for most hotels, you have to trudge through, with luggage in tow, before you even see the check-in desk). We tried other accommodation on the Strip later in our stay (just for something different) and nothing could compare.

The Platinum lives up to its name....a fine establishment and a place i will definitely stay at again .

Stayed 5 nights in October with husband & 2 children (17 &11yrs). We all loved it here. We booked a one bedroomed "Solitaire" suite.Check -in was a painless experience. We were upgraded ( no fee) to a "Princess" suite. We were on the 8th floor with a Strip view. If you can, try to get a higher floor.All the staff we encountered were friendly and polite. We didn't have a car and we didn't use the restaurants.The room was exceptional. Much bigger than we expected, spotlessly clean & very well equipped (for any Brits visiting there is a kettle!!) The beds were comfortable, and clean.We had 2 queen beds, so didn't use the sofa bed in the lounge. Plenty of wardrobe space. Bathroom was big, with large whirlpool bath, walk in shower, double sinks, hairdryer. The pool was quiet. We were the only people in the pool each time we visited.You are only a short walk (10 mins) from the Ballys/Bellagio junction on the Strip. On the walk to the strip there are at least 3 convenience stores for basic provisions. At the end of each exhausting day visiting the sights of Las Vegas the Platinum was a smoke free, peaceful haven to return to.

We stayed at the Platinum Hotel & Spa for 3 nights in mid September - what a great place. We booked a Princess Suite - superb as were the staff. A restful, peaceful, central location just back from the Strip. Facilities in every way were great and a perfect place to come down to earth after being in the Grand Canyon area for 5 days. Cannot fault this place - it was perfect for us in every way and one of the most comfortable and certainly the reasonably priced we have stayed.
Fred & Denny, Perth, Australia

We recently spent 12 days in Vegas. The first 5 were to be at the MGM signature the last 7 were to be at the Platinum. The first 5 days at the Signature were awesome! Then we came to the Platinum and it went downhill from there. Check-in was fine room was freakin awesome!! Then we decided to go to dinner. Came down ask the Valet to get our car, then proceeded to wait 10-12 minutes till it showed up. In the mean time not one other car came or left to distract the valet. So, when he finally showed, I asked if it typically takes that long to get a car. He responded by telling me that valet was a free service and if I wanted my car fast, then I needed to take care of him then he would take care of me!!!! I was blown away that he said that to my face. I went right in and told the manager. She gave me a pass that kept my car parked in front of the hotel for the rest of our stay. That way, we didn't have to deal with the Valets again. So, we were pleased until the next night when we come back from dinner and the head valet proceeds to tell me that he'll park my car this time, but from now on, I needed to go park it myself on the 10th floor of the parking garage because that's what VIP's do!!! I said that sounds like park your own car to me. He then told me he was there last night and saw the other valet get in trouble and he wasn't going to get in trouble, so I needed to park it myself then just walk back!! I said whatever, We're going to leave in the morning. We told the manager, then checked out the next morning. So, as long as you don't get a rental car, Platinum is great. If you do get a car, DON'T STAY HERE!!!!