Stayed 5 nights in October with husband & 2 children (17 &11yrs). We all loved it here. We booked a one bedroomed "Solitaire" suite.Check -in was a painless experience. We were upgraded ( no fee) to a "Princess" suite. We were on the 8th floor with a Strip view. If you can, try to get a higher floor.All the staff we encountered were friendly and polite. We didn't have a car and we didn't use the restaurants.The room was exceptional. Much bigger than we expected, spotlessly clean & very well equipped (for any Brits visiting there is a kettle!!) The beds were comfortable, and clean.We had 2 queen beds, so didn't use the sofa bed in the lounge. Plenty of wardrobe space. Bathroom was big, with large whirlpool bath, walk in shower, double sinks, hairdryer. The pool was quiet. We were the only people in the pool each time we visited.You are only a short walk (10 mins) from the Ballys/Bellagio junction on the Strip. On the walk to the strip there are at least 3 convenience stores for basic provisions. At the end of each exhausting day visiting the sights of Las Vegas the Platinum was a smoke free, peaceful haven to return to.

We stayed at the Platinum Hotel & Spa for 3 nights in mid September - what a great place. We booked a Princess Suite - superb as were the staff. A restful, peaceful, central location just back from the Strip. Facilities in every way were great and a perfect place to come down to earth after being in the Grand Canyon area for 5 days. Cannot fault this place - it was perfect for us in every way and one of the most comfortable and certainly the reasonably priced we have stayed.
Fred & Denny, Perth, Australia

We recently spent 12 days in Vegas. The first 5 were to be at the MGM signature the last 7 were to be at the Platinum. The first 5 days at the Signature were awesome! Then we came to the Platinum and it went downhill from there. Check-in was fine room was freakin awesome!! Then we decided to go to dinner. Came down ask the Valet to get our car, then proceeded to wait 10-12 minutes till it showed up. In the mean time not one other car came or left to distract the valet. So, when he finally showed, I asked if it typically takes that long to get a car. He responded by telling me that valet was a free service and if I wanted my car fast, then I needed to take care of him then he would take care of me!!!! I was blown away that he said that to my face. I went right in and told the manager. She gave me a pass that kept my car parked in front of the hotel for the rest of our stay. That way, we didn't have to deal with the Valets again. So, we were pleased until the next night when we come back from dinner and the head valet proceeds to tell me that he'll park my car this time, but from now on, I needed to go park it myself on the 10th floor of the parking garage because that's what VIP's do!!! I said that sounds like park your own car to me. He then told me he was there last night and saw the other valet get in trouble and he wasn't going to get in trouble, so I needed to park it myself then just walk back!! I said whatever, We're going to leave in the morning. We told the manager, then checked out the next morning. So, as long as you don't get a rental car, Platinum is great. If you do get a car, DON'T STAY HERE!!!!

I just returned from a business trip in Vegas in which we stayed at the Platinum Hotel. I've stayed in many hotels; however, I have NEVER had such an EXCELLENT overall experience as I did at the Platinum! I had a late arrival and was extremely tired, the front desk person that checked me in (I think it was REBECCA) was the most pleasant and accomodating person I'd ever met in the service industry!

I stayed in one of the Solataire suites, which was beautiful. There was not one flaw in the cleanliness, decor, etc. Room Service was prompt and the food was delicious! When I needed help with the air conditioning thermostat (user error!), they had an engineer at my door to help within five minutes!

The bed was very comfortable (rare in most hotels!) and there was very little outside noise, even with a corner room facing the street!

When checking out, again, the front desk person (this time it was JESSICA) offered to print my boarding pass when I didn't have enough cash on hand to use the facility's Internet kiosk, and when our taxi didn't show up (we were in a time crunch), the hotel concierge arranged for us a ride using the hotel's car.

I will DEFINITELY stay at the Platinum EVERY TIME we visit Vegas and I would recommend it to everyone! :)~