We recently spent 12 days in Vegas. The first 5 were to be at the MGM signature the last 7 were to be at the Platinum. The first 5 days at the Signature were awesome! Then we came to the Platinum and it went downhill from there. Check-in was fine room was freakin awesome!! Then we decided to go to dinner. Came down ask the Valet to get our car, then proceeded to wait 10-12 minutes till it showed up. In the mean time not one other car came or left to distract the valet. So, when he finally showed, I asked if it typically takes that long to get a car. He responded by telling me that valet was a free service and if I wanted my car fast, then I needed to take care of him then he would take care of me!!!! I was blown away that he said that to my face. I went right in and told the manager. She gave me a pass that kept my car parked in front of the hotel for the rest of our stay. That way, we didn't have to deal with the Valets again. So, we were pleased until the next night when we come back from dinner and the head valet proceeds to tell me that he'll park my car this time, but from now on, I needed to go park it myself on the 10th floor of the parking garage because that's what VIP's do!!! I said that sounds like park your own car to me. He then told me he was there last night and saw the other valet get in trouble and he wasn't going to get in trouble, so I needed to park it myself then just walk back!! I said whatever, We're going to leave in the morning. We told the manager, then checked out the next morning. So, as long as you don't get a rental car, Platinum is great. If you do get a car, DON'T STAY HERE!!!!

I just returned from a business trip in Vegas in which we stayed at the Platinum Hotel. I've stayed in many hotels; however, I have NEVER had such an EXCELLENT overall experience as I did at the Platinum! I had a late arrival and was extremely tired, the front desk person that checked me in (I think it was REBECCA) was the most pleasant and accomodating person I'd ever met in the service industry!

I stayed in one of the Solataire suites, which was beautiful. There was not one flaw in the cleanliness, decor, etc. Room Service was prompt and the food was delicious! When I needed help with the air conditioning thermostat (user error!), they had an engineer at my door to help within five minutes!

The bed was very comfortable (rare in most hotels!) and there was very little outside noise, even with a corner room facing the street!

When checking out, again, the front desk person (this time it was JESSICA) offered to print my boarding pass when I didn't have enough cash on hand to use the facility's Internet kiosk, and when our taxi didn't show up (we were in a time crunch), the hotel concierge arranged for us a ride using the hotel's car.

I will DEFINITELY stay at the Platinum EVERY TIME we visit Vegas and I would recommend it to everyone! :)~

Stayed at the Platinum to celebrate my 50th with my sisters and daughter. Fantastic!! Just a few steps off the strip and close to EVERYthing! It was a wonderful trip and the Platinum was the icing on the cake. Thank you!!

hi all,im again at my fav hotel in vegas THE PLATINUM SUITES,and im at the hotel now as i write this review.when you check-in to this hotell you will notice how attentive the hotel staff are and its all genuin,when you want anything done they do it with speed and they do it correctly on the 1st goe,and i must give a massive 10 out of 10 to the concierge GITA.now as im from the uk and my fience is from the usa i spoke to gita and asked her to arrange some rosses to be placed in the room and 1 of the rossses to be placed on the bed as a surprise for my fience when we got into the room yesterday,this all had to be arranged by phone---dont forget im doing this from the uk aswell---not only did GITA get this all done she managed to have this all arranged for me on her day off aswell,all i can say is that you can keep youre ceasers and youre mgms----[ive stayed in them aswell]this hotel is fantastick,just behind ballys so the strip is only a 10 minuetes walk and all the suites from the smallest to the biggest are massive in size and all fitted to the highest standard.all i can say is that if you ever wonna stay at a hotel in vegas with luxury and you dont wonna get ripped of by the mgm or harrahs group then stay at the platinum hotel las vegas