I just returned from a business trip in Vegas in which we stayed at the Platinum Hotel. I've stayed in many hotels; however, I have NEVER had such an EXCELLENT overall experience as I did at the Platinum! I had a late arrival and was extremely tired, the front desk person that checked me in (I think it was REBECCA) was the most pleasant and accomodating person I'd ever met in the service industry!
I stayed in one of the Solataire suites, which was beautiful. There was not one flaw in the cleanliness, decor, etc. Room Service was prompt and the food was delicious! When I needed help with the air conditioning thermostat (user error!), they had an engineer at my door to help within five minutes!
The bed was very comfortable (rare in most hotels!) and there was very little outside noise, even with a corner room facing the street!
When checking out, again, the front desk person (this time it was JESSICA) offered to print my boarding pass when I didn't have enough cash on hand to use the facility's Internet kiosk, and when our taxi didn't show up (we were in a time crunch), the hotel concierge arranged for us a ride using the hotel's car.
I will DEFINITELY stay at the Platinum EVERY TIME we visit Vegas and I would recommend it to everyone! :)~









