My husband and I just returned from a 5 day stay at the Tower Suites of the Wynn Las Vegas. At the outset I will confess that I am not a "Las Vegas type of person"... My ideal vacation is a deserted beach in the Caribbean with fine dining in shorts (try St. Barts...) However, we were in desparate need of a getaway and booked the Wynn-- and I can only say I would go back again in a heart beat!
We stayed in the Tower Suites, which is the boutique hotel within the Wynn. Our friend stayed in the regular hotel rooms.. The Tower Suites has a separate check in, a private pool, and a separate restaurant (Tableau). However, as previous post mentioned, other than these differences, and a better quality toilletries, the rooms are pretty similar. The rooms and bathrooms are very large, for hotel standards. The bed,-- ahh.... the bed.... is the most comfortable hotel bed we've ever stayed in! Finally, the automatic shades, opening to views of Las Vegas, adds a layer of luxury that just makes you relax.
The personnel at the hotel are uniformly friendly and go out of their way to say hello,- whether you are walking in the casino, near one of the restaurants, or around the pool. We had the opportunity to visit many of the casinos (we rented a car-- very inexpensive and a great way to get around-- particularly when there is no charge for parking). The Wynn out shines all of the other casinos on and off the strip. It is cleaner, newer and just breathes elegance.
Finally, we ate at 2 of the hotels restaurants, Alex and Bartolotta Ristorante di Mare. They are definitely "splurge" experiences. We had the tasting menu at each. Despite the price tag, the food was excellent and, as foodies, was worth it to us. Each restaurant paid attention to the smallest detail and strove to make it a night to remember.
I can't recommend this hotel any more highly-- treat yourself and make a reservation to go!

We stayed at the Wynn for our second time November 7-10. We returned to the Wynn expecting a repeat performance of our last visit. What a disappointment!!!!!! The bathroom had wet dirty towels handing behind the doors obviously from the previous guests. We called housekeeping, who came 3 hours later without an apology. The 2nd day I attempted to enjoy a relaxing bubble bath, and the beautiful tub had alot of hair again abviously from the previous guest. I called housekeeping again and demanded that the bathroom be properly sanitized. Still no apology N0DA. On our last night there, we ran out of cash in the casino so we headed to our room for more cash and the safe would not open, it took an hour before someone came to get it open. Talk about a buzz kill!!!! The service at the Wynn is average at best and although the hotel is beautiful I expect alot more.

I had stayed at the Wynn in September 2007 and loved it. Now we went back with a group of friends and I insisted on staying at the Wynn. I am not so sure I would do it again...Many things had changed, especially the level or service.

Upon arriving to our room we noticed that it looked as if someone was staying there. Used soaps in the bathroom, used towels, an open water bottle on the table, hangers on the floor etc. We called housekeeping, and they said someone would come, after 2 more calls as nobody showed up the reception called to offer to change our room. We where already installed and running late for dinner, so we where offered a usd 50 credit on food and beverage in the Wynn...

The second suprise was when we went to sleep late (2-3 oclock) and realized how noise the room was. Our neighbours where from the far east I believe and probably locked their children in the room alone as they where screaming, yelling and playing around until 5 in the morning. This repeated every night. You could hear EVERYTHING from the rooms beside as well as people walking in the corridor. This meant we slept in 1 hours blocks, until we could buy earplugs.

The first night we had dinner at the Wing Lei, which was wonderful food and great service. Also we saw the Reve which I highly recommend.

On Sunday afternoon we couldnt have lunch before 3, and at this time all the nice restaurants are closed so we went to the terrace point café. The service was absolutely appauling and the food fair, like any cafeteria. It was all but a relaxing experience, as there where no waiters to be seen, the table still had dirty dishes from the main course when dessert was put out etc etc...too many details here to even enter into. Once again when we asked to speak to the manager her solution was simply to not charge us for dessert. I think the Wynn should work on improving their service level instead of giving away desserts, vouchers etc. Because this wont take away the bad taste we where left with in our mouth.

Undoubtly the best in Vegas. Smaller than the Bellagio and Caesers Palace, it is more personal. The staff were friendly without being over the top and the service was excellent. The rooms are nice, quite large and nicely appointed. You do not have to walk miles to get to your room or the bars or shops. Good location opposite the fashion mall, which is pretty good for shopping eg abercrombie & fitch, diesel, macy's, bloomingdales etc.