I've been to Vegas several times before, but this was my first stay at The Hotel/Mandaly Bay. The entire stay was a great experience. The suite was well appointed and clean and the stafff was very friendly and accommodating. The pool complex is great and there are many great restaurants to choose from. We ate at The Cafe, Aureole and Border Grill which were all very good to excellent. The one exception was the buffet which we went to for Sunday brunch. The service was good but frankly, the food was bad. I would definitely stay here again.

The hotel at Mandalay Bay was worth every penny. The lobby is phenomenal, the service is exceptional, and the rooms are spectacular. The casino is not smokey like other casinos. There are many restuarant choices in the hotel. The pool area is clean and fun-I can relax there all day. Yes, the hotel is pretty far from all of the activity on The Strip but, its still worth it-get a taxi!

We selected the hotel based on a special package that the hotel was offering on their website (bronze). We parked in the valet parking garage and were quickly given directions to the lobby. A very modern hotel, the hotel's guestroom was one of the nicest rooms we have ever stayed in. It was a 700 sq foot suite with separate living area from the bedroom, one and a half baths.... and three flat screen tvs! At $169. per night plus half off a show, 1/2 off a cabana plus other discounts you couldn't go wrong. Definitely get a cabana if you could afford one... it was great relaxing in the shade near the pools without being toe to toe with the rest of the guests. Poolside service was great. The casino was fine with plenty of slots. The only negative about the hotel is that it is way at the south side of the strip so a hike to see the other hotels and the drinks and food are somewhat expensive but I am sure they are at the other hotels as well. Also, if you go for one of these packages be sure to check your bill carefully at checkout as they charged us full price for the show. In very, very, very, fine print it said on the original coupon book that you must present it when purchasing the tickets for the show. After questioning the bill they did give us the refund.

We stayed here for 2 nights in September after booking online directly and paying 300 USD a night. Agree that the entrance being underground is somewhat surprising and the check in and baggage staff do not make you feel special at all. Average experience to start.

The room was nice and big and well furnished but still lacked the charm and wow factor that I had expected.

N.B. Apart from having a seperate entrance and hotel room you are completely mixed in with people from the Mandalay. The pool was crowded and not very pleasant and the staff in the casino and by the pool were terrible! Probably because they had to serve about 20,000 people a day and are over worked.

I had expected a fantastic VIPish experience, got an average one and felt short changed.