I regularly stay at Marriott hotels for business, and I think that most travelers would agree that one good thing about Marriotts is that you pretty much know what to expect before you arrive. This hotel was no exception. All of the staff was very friendly, especially the employees at the front desk and at Envy. The room was very clean, there was a separate shower and tub in the bathroom, and the room was very quiet.
Why was it important that the room was quiet? Because over the Labor Day weekend, an Anime convention was held. What did this mean? Hundreds of teenagers running around in full costume. EVERYWHERE. In the lobby. In the lounge adjacent to the bar. Outside the hotel. I had read the reviews about the pool (there is barely any sun and smokers tend to congregate there), but I didn't have a chance to check it out! The costumed guests had taken over the entire pool area as well, eliminating any opportunity for relaxation on the lower level of the hotel. Although I didn't complain (what could the staff do?), I was very surprised that management was so disorganized that they allowed this group to completely take over the first floor. It definitely reduced my enjoyment of the hotel.
That said...
PROS: Very attentative staff, free Envy signature cocktail for silver members, clean room, larger than expected fitness center, restaurant.com offers discounts for Envy, great location if you have a car and want to be off the strip.
CONS (Besides the Anime takeover): For the price, I felt that the food at Envy was only average. The pancakes and design-your-own omlette were good, but not spectacular. (For spectacular, try the lemon souffle pancakes at the Stanford Court Marriott in San Francisco!) Similarly, the burger and prawn appetizers for lunch were just alright. I didn't try their steak, but if you don't think you are getting value at breakfast and lunch, would you gamble on dinner too?
Overall this was a nice hotel and it served its purpose for having a nice room off the strip. I will likely stay there again because I am a Marriott Rewards member, the location suits my needs, and the room rate is affordable. But, I will probably call first to find out what kind of convention is scheduled before I make my next reservation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Gambling / Casinos, Shopping
Management Response
Tom Xavier, General Manager
(Management representative)
Sep 23, 2008
Thank you for staying with us on your recent stay in Las Vegas. We value your comments and appreciate you taking time to share them with us. We are disappointed that the convention we were hosting over that weekend reduced your enjoyment of the hotel. We carefully consider the conventions and conferences we host in order to ensure all our guests have a pleasant stay. We are disappointed to learn that this was not the case during your visit.
Regarding your comments about the restaurant food quality, we have reviewed your feedback with our Food & Beverage Manager, who will be taking them into consideration as we update our menus for the fall season.
Again, thank you for sharing your comments with us. We look forward to the opportunity to serve you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.