Found this hotel to be just what we had hoped for. Speedy check in, pleasant staff, nice room, clean hotel, good pool and hot tub (virtually had it to ourselves). Breakfast was good, Freshly baked cookies at 16:00 hrs. Shuttle service was always on time, every 30 mins to Mandalay Bay and every hour to MGM. The only problem with this service is at night when the shuttle may have to make more than one journey due to numbers so expect to have to wait sometimes. If you don't have a car as we didn't then you have to go to the strip to eat as there is nothing close. There is a gas station near which sells drinks and snacks though. There was some plane noise but it never bothered us. Would recommend this hotel if you want to be away from the strip.

On the day of my arrival I called to request an early check in for my 2 rooms, I was told I could check in @ 10:30 am! I was really happy and didn't expect such an early check in, I was thinking I would be able to check in around 1pm. We arrived at 11:30 am, and got all of our luggage out of the car. The woman at the desk just stared at us, didn't even greet us or wlecomed us. We told her we were checking in, she immediately responded by saying "Oh no, we don't have any rooms available right now!" I told her that I had called earlier that moring and was given an early check in, she did not believe me and asked who I spoke to. I told her I spoke to a man around 8:30am, she looked to her sides and said, "NO, I have no rooms available right now, give me 20 minutes and I'll check you in!" We sat in the lobby for 30 minutes. After waiting, we got all of our luggage out of the car and walked towards the front desk again. The man who promised me an early check was there, and we asked why did he guaranteed an early check in? His response was, "Maybe, I said you would get an early check in." I asked again what time we could I check into my rooms. The man in the front desk replied, "45 mintues to an hour!" So then, I walked around for about 2 1/2 hours in the scorching sun, after a 5 hour drive, which wore out my 5 year old son. We went back to the hotel again and they told us the same thing, "may be in an hour!" At this point my entire family decided to change our reservations to another hotel which was much more friendlier and proffesional. The sad part out of all of this is that it wasn't just us that they were rude to. We witnessed how a couple tried to check out but the man at the desk would not give them a receipt because they had checked in earlier that morning. The front desk clerk kept telling the guest that he didn't have to check out until the next morning, that there was no way he could get a receipt. But as soon as the guest that wanted to check out said I'm paying cash, the clerk said Ohh, OK let me check you out!!! What was that about? CASH ONLY?! Management needs to have a talk to the employees about their customer service skills. I mean this man was talking on his cell phone in a loud voice at the front desk! I AM NEVER GOING BACK TO THAT PLACE, NEITHER ARE MY CUSTOMERS, FAMILY AND FRIENDS!

We (i.e. 2 adults and 2 teenagers from UK) wanted to stay somewhere that wasn't totally focussed on gambling and we achieved it with this HI Express. Stayed here 4 nights, and really pleased we didn't stay on the Strip. It was really convenient though because a complimentary shuttle bus runs every 30mins to the nearby Mandalay Bay, and hourly to the MGM Grand Hotel, delivering you to the heart of the action. But the noise of the Casinos can drain your energy if you're not into gambling or if you're with kids, so it is really great to stay off the Strip as I said.

We had a 2 Queen bed-suite with sofa bed, and the sofa bed was all rusted and the springs were broken. Room 324. We told reception and they sent up a roll-away bed, but this was all broken too and actually held together by a polythene bag. Anyway, the next day the staff moved us to a room with a safe and functioning sofa bed (room 218 for info), and from then on we had no problems at all. The breakfast was standard HI Express fare, and coffee was available most of the day in the lobby. Laundry facilities (powder was provided for us), ice, vending for cokes, etc no problem.
Reception staff were fairly friendly, but everything and everyone in Vegas is larger than life, somewhat brash and loud to the point of enjoyable.
Hotel pool smallish, but adequate, and a welcome cool-off in the heat. It was always quiet round the pool.
Overall, excellent value (and as other reviewers say, the money you save by booking here lets you spend on Cirque de Soleil, Grand Canyon etc). By the way, saw "O" and it was fantastic, saw Blue Man and it was good.
If I visited Vegas again, (which I won't) I would stay here.

Lets face it, there's so much to do in Las Vegas day and night that you need plenty of cash. This hotel was considerably cheaper than those on the strip, especially at the weekends, so saved us some cash to spend on going to see fabulous Cirque du Soleil. I've stayed on the strip before and hated having to wander through casinos in those enormous hotels just to get back to your room. The Holiday Inn Express was a good place to sleep and shower at a reasonable price, nothing fancy but clean and comfortable. We had a car so the location a few blocks behind the strip was great for getting about but far enough away to be a bit quieter. I have to agree that the soundproofing could be better as we had a rather noisy neighbour who had the TV on full blast all the time. To their credit the front desk did have a word with him but I think it fell on deaf ears. Overall it's a good option for those who want to save their cash for Las Vegas' many distractions.