great value and no casino. the only down side is that it could be a little closer to the heart of the strip .staff is very helpful and friendly .would defintely stay here again .great bed .great room ,

We chose this hotel because it does not have a casino in the lobby. Since we had our 10 year old with us, we wanted a more family friendly location.

This hotel is beautiful. Our room was a one bedroom suite. The bedroom held a king size bed, TV, jacuzzi tub, and lounging chair. The tub was in an open area near the bed, next to the closet.

The living area was spacious and well appointed. A full kitchen with everything you need to prepare a meal. Utensils, cookware, dinner ware, glasses, etc. A full size refridgerator, stove/oven, microwave, dishwasher, sink with disposal, etc.

The thing we loved in the kitchen was tucked in a closet. The room had a stacked washer/dryer and two small boxes of laundry detergent. Since were were there 4 nights, we were able to throw or clothes and swim wear in the washer at night.

The view wasn't to good. We looked out onto a construction sight. But the hotel was very quiet. No smoky smell anywhere.
The pool was very nice.

The only thing I did not like was the self parking. It's in a parking garage behind the hotel and if you do not valet you must park on the 4th level and up. Then the walkway from the garage to the hotel is fairly long. With luggage it was difficult.

Otherwise, I loved the hotel and thought it was beautiful. The staff was great and the concierge was helpful in getting us show tickets.

We arrived on Sept 25 for a three night stay. We are owners and used our points to stay at this location. We had a 3 bedroom condo. There was a total of 3 couples that stayed in the room. 40th b-day weekend

Arrival: we arrived around 12:30-1:00. Our room was not ready. We were very surprised since checkout is 10:00am for guest but we decided to leave and go get lunch. We called a couple of hours later still not ready. We called a couple more hours later around 4:15 and it still was not ready. By this time we are peeved to say the least. We decided to sit at the counter till they found a room that was done. We found the people were courtous and nice. But not having a room ready at 4:15 is ridiculous.

Room: It was clean, spacious, nice view of strip, new counter tops, stainless steel appliances except dishwasher,Flat screen tv in living room. The room only had one bedroom with the 4 jet shower. I hope they will update the others so they all have that but that is minimal.

Fitness room: very nice. lots of new equipment

Internet access-included and worked very well

marketplace-plenty of sandwiches and stuff to choose from. We had crossiant sandwiches one morning and sat by the pool for breakfast. Very good.

Valet-was quick and efficient and we were in and out all day long.

things i wish we new: if you rent a car it is 8.00 a day added to your hotel bill plus you have to tip the valet; Checkout was 10:00 which is a little early; the self park is a country mile walk so be prepared if you do that; concierge is nice, quick and efficent but beware they had a 10.00 surcharge for tickets to shows. we went directly to box office and was charged 10.00 less.

I agree with the previous review by Stace120. We arrived on a Thursday for one night only and had reserved 2 studios (hopefully connecting) due to my snoring husband. I think the same gentleman in Stace120's review may have checked us in as well.

I asked if there was a chance of being upgraded to a 1 bedroom connecting with the studio (in order to provide the 2 bedrooms) since we were Hilton Honors Silver members. We had also stayed 10 nights last December at their Orlando Vacation Club Villas. He said sorry nothing was available, but thanks for choosing them again. He was pleasant but not overly friendly. Our rooms ended up being on opposite sides of the hallway and about 4 doors down from each other. Maybe this was due to the configuration of the rooms allowing for the 1 bedrooms to connect with studos.

The property is beautiful and very large. Our studios were comfortable with a fridge and microwave. The bathroom was large and the shower worked well. I could have used additional counter space. The TV was older, but had all the cable channels you would desire. The air conditioner worked well during the day, but at night it seemed to not come on enough to keep the room at the desired temperature.

The parking garage is a very long outdoors walk from the property, especially when bringing in luggage. I regretted not using the valets. They were very friendly and helpful too.

We used the Marketplace for breakfast. We purchased an Egg McMuffin-type sandwich with coffee that seemed a bit high priced.

We enjoyed our stay at the Hilton Grand Vacation Club, but considering our specific needs plus the long walk from the parking garage, I think we would return to the Residence Inn Hughes Center on future visits.