This was a very poor experience. Getting the paperwork filled out for this condo stretched out over a month before we ever arrived made me feel like we were buying it and not renting it for the weekend. The Sonoran representative called multiple times about forms and faxes, often they were not even sure what they needed or if they already had what there were currently asking for. They wanted copies of credit cards, driver's licenses and signatures galore. They sent us a confirmation that we were staying in a particular condo complex in Las Vegas, and then the day before we were to arrive they send an email confirmation that stated we were scheduled in a different condo complex several miles away, never stating that we were moved or why. When we finally worked through the red tap and arrived at the second addresss for the condo and it was dirty, with food on the floor, insects, insufficent towels, and no pool key. Contractors showed up while we were staying there who were apparently scheduled to work on the unit. We called the Sonoran contact number about the missing pool key and inquired as to how we could get another and they said it would take days to get it to us (which was going to be after we left). They never got us a key. (Remember that they have no office on site where the condos are -- you're left to work through a phone number and a mysterious offsite office.) We mentioned the excessive bugs when we were asking for the pool key (dead bugs and not so dead bugs all throughout the condo) and the representative on the phone flippantly said, "Well your in the desert you know, that's the way it's going to be." When I arrived back home from our trip, I got a reciept in the mail that indicated that they had charged my credit card an extra penalty of $50 bucks for losing their keys!!! Unbelievable! I travel quite a bit and have stayed in a lot of hotels and condos and this was the worst experience I've had. I would never rent from this company again. I obviously do not recommend it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.