First of all, hotels.com has the best rates for the Artisan Hotel.

This is a hard review for me to give because I love the hotel so much. The bar, the restaurant, the lobby, the rooms *check out channel 69 on the TV*, the pool, and the chapel are all unique and beautiful. Very well decorated and stylish. The thing that I dont like about the hotel is the staff and the way they treat their guests.

i have stayed in this hotel MANY times over the years. I have booked my friends, my co-workers, my Valentines Day, and my Birthday here. I've stayed in the smallest room to the penthouse suite...Needless to say I keep coming back just ignoring the rude staff. I was also totally ripped off here once which is the main reason why I have such a bad taste in my mouth regarding the staff. I booked the penthouse one night (almost a thousand dollar a night room) and the hotel would not allow me to have any guests up in the room. I was so upset. Why would anyone spend that much money on a room and stay in it alone? I did not even enjoy the stay and it was a TOTAL waste of money. I have stayed in the hotel since but only if I am paying less than $100 a night for a room.

Be careful, be alert, and DO NOT let them take advantage of you.

My wife and I stayed at this place for two nights in February 2008. I haven't been to Nevada since that week. Today, after about 6 months, I look up my balance and see some $400 + withdrawel by Artisan Hotel from my checking!!!!

So I call them up and they tell me that the travel agency that I booked the hotel through went bankrupt and that the agency did not pay them our fee. And since their true rate is higher than the travel agency's rate, that they charged us for $400+. So I call up the agency through which we booked Artisan and asked them if they went bankrupt. The answer: NO they are NOT bankrupt!

I'm in the process of getting my money back

I remember reading something like this happening to someone else here at tripadvisor.

I don't understand why this Hotel would do such a thing... credibility is the basic foundation of any business.

DO NOT GO THERE

Firstly, the Front Desk experience was the worst nightmare I ever had. I was treated so badly. The so called manager at the Night Shift was least bothered to listen to your problem at the first point. No proper room service. I had to go personally to the Front Desk to collect the towels. The ambiance is good for what we pay.

I would rather pay few more dollars extra from now on and stay in a better place. Not that I paid less for this.

Finding the entrance is tricky - valet parking [only] is a nuisance to me, but maybe they're conveying high-end service. Lobby is super-dark, with pretty good repros of paintings splattered all over the walls and ceilings. Framed elevator door is an amusing continuation of the theme. I selected this room based on free wireless, it's part of Clarion, and price.

The rooms are a bit shabby, however. No electrical outlet near the desk - so laptop goes...... on the lap. Shower doesnt shut off completely, so running water all night (hello! you're in a desert!). Rooms are also super-dark; fine at night, but disconcerting at 3 PM of a blazing summer afternoon. Complimentary wine offered at 530 - at 6 I ask where it is, they show up grudgingly with only red wine, tiny glasses, and super-tiny pour. No ice machine on the floor (the map on back of the door says it should be right across from my room!), but they'll send it up. Valet parking more than offsets my free wireless (you dont have to tip the wireless provider). Front desk gamely helpful and chipper, but understaffed. Leaving the property is tricky - uturns required (probably illegal).

When my client asked where I was staying, I just told them I was at the Vagabond Inn to save some money. I hope they don't check my receipts to find out where I really stayed!

In all fairness, the bed was super-comfortable. Bedding appeared new. Even in party-time vegas, the rooms were fairly quiet.

If you're on a budget and are game for some well-intentioned kitsch and some inconveniences in the room, this would be ok. If you want more predictable or convenient, try somewhere else.