This was the worst stay I have ever had. They room was horrible, the people were anything but friendly and things were broken and some things didn't work. Below is a letter I have written to the corporate office.

I am writing in regards to a recent stay at your Las Vegas, Nevada, Vagabond Inn. My fiancé, XXXXXX and I were visiting family for the weekend starting October 13. We decided to stay at the Vagabond Inn because I’ve heard many great things about your Inn, never about this particular one, but many others. We had looked at many different hotel / motels to stay at as my fiancé had never been to Las Vegas before. However, we were trying to save money because we are trying to pay for our wedding. I looked at all the pictures online and thought the place looked lovely. After paying $212.80 on Orbitz.com we thought we were getting a good deal. On Friday, October 13, XXXXXX and I drove from Southern California, arriving in Las Vegas at about 2:45 PM. I can say that I am glad that we saw the Vagabond Inn sign from the I-15; otherwise I doubt we would have ever found the place. We finally found it, after passing one street and having to do a “U-turn” as the Inn was on a back street that is hidden from plain view. We quickly parked and went to check in. As we walked in the door there were many people standing around in the lobby, but no one was behind the counter. We stood there for a short while wondering where the check-in person was. Finally, a man, I did not get his name came to the counter. He didn’t acknowledge us until I spoke up staying that we had a reservation. He asked me my name and I gladly told him. After messing around on a computer for a while he came back as asked me if I’d already paid. I told him, “Yes, on Orbitz.” He then said, “ Can I see your drivers license and credit card?” I pulled out both and handed them to him across the counter. Taking both, he went back to his computer. He then came back and told me to fill out this paper, which I did and he asked me if I wanted one key or two and I told him only one. He swiped my credit card, (didn’t tell me why) and handed me my ID, my credit card, a card key and a scrap of paper with a number on it. He said, “Second floor, on right.” I took the stuff from him, handed the card key to my fiancé and we went out to the car to get our bags. I told my fiancé that I thought he wasn’t very friendly and he agreed.
We went back into the building and headed to the elevator. While standing in the elevator I looked around and could not believe the shape it was in. It looked old and wore out. The telephone that is in there was broken. The handle was taped back together. I wasn’t even sure if it worked. After leaving the elevator we went to our room, “2018”. XXXXXX put the card key in the door and I grabbed the handle. It made a loud clunking noise like the door was stuck and we pushed a little and it came open. I thought that door was going to break or something. We went into the room and I looked around. At first I thought it looked pretty decent. I went into the bathroom and was amazed at the cigarette burn on the toilet seat. I had requested a Non-smoking room, but I knew that it wasn’t always possible because I’ve stayed in other hotels / motels before. After leaving the bathroom I went and sat on the bed to take off my shoes. I jumped off the bed quickly after the head part of the bed next to the wall came up into the air. Now, I am not light, but I’m not heavy either and I have never had that problem before. I was afraid to sit on the edge of the bed for fear of the other part slamming back down and breaking through the floor. The rest of the stay XXXXXXX and I did not sit on the edge of the bed. After taking off my shoes I went to unpack some of my things and I noticed cigarette burns all over the dresser. I shook my head and glanced at XXXXXXX. I pointed them out to him and he just shrugged. We were settling in and waiting for a call from my mother when I decided to turn on some lights because it was getting dark. There were three lights in the room, one on each side of the bed and one in the corner above a little table. I turned on both the ones by the bed and when I got to the one above the table it wouldn’t work. Frowning, I told XXXXXX and he said he would let them know. Soon after we received the call from my mother and decided to leave. As we left through the lobby, we looked to see if anyone was behind the counter to tell them about the light and no one was there, so XXXXXX and I left as we had somewhere to be.
When we arrived back at the Inn in the evening, we found a different man at the counter. There were four girls standing there talking to him, so we waited until he became free. After about ten minutes, the girls finally left and we informed the man that one of the lights in our room was out. He told us we have to wait until morning. I was upset, but didn’t say anything. We went back to our room and forced the door open once again. The rest of the evening went rather pleasant.
The next day, XXXXXX and I started the morning by looking for the “Do Not Disturb” sign. See, on the paper I read it said that it would be located in the room. Well, we searched and didn’t find anything. Again, we went downstairs and asked the man at the desk (the same man from the check in) for the sign. He didn’t say anything, walked off and came back with it. He set it on the counter and left again. I found this very insulting because I used to work in a restaurant and I know what customer service is. That was not customer service. That was just rude. XXXXX then took me by the arm and we went back to our room. We stayed one more night and left by 10:30 the next morning. Now, on Orbitz it said that checkout was at 12:00, but the sign in the building said 11:00. That is false advertisement because I like to choose motels that have a later checkout time. I felt that the entire page on Orbitz was misleading and I understand that Vagabond Inn doesn’t really have much to do with what Orbitz chooses to put on their page; however, I think that you should be aware. Also, the website states that “some” rooms have refrigerators. Well, I would like to know why they do not place people who are staying more then one night in those rooms. I actually went out and bought an iced chest to keep food and drinks in. How else was I supposed to keep things cool for three days?
I was so displeased with this Vagabond Inn; it has turned me off from ever staying at a Vagabond Inn again. I will be taking my business elsewhere from now on. I will also be informing my friends and family of my terrible stay.

Oh, and I forgot to meantion that there is no way to get to the strip by walking, believe me we tried. It is not close at all.

Front desk staff in the evening is really nice, a girl named Colby works the PM, night auditor Don is nice, too. "Colby recommended a really good sushi buffet, called Yama Sushi, and even printed out driving directions for me. She went the extra mile for me and my family. The hotel is easy to find, you just have to look for the Statosphere as your navigator! The rate was affordable, and they have a really nice pool with colorful paintings along the walls, the water was just right!

I had a coupon for $5 off a room at a Vagabond INN that I got in the mail, so I decided to redeem it on a weekend getaway to Las Vegas. The hotel is older, but the room was clean, and the front desk staff made it feel like I was at a 4-star hotel. Even just to have someone to chat with on my way in and out of the hotel really made me feel good, that is what good service is all about. I would recommend this place to anyone who wants a nice experience!

This is the dirtiest, ill-equipped hotel we have ever stayed in. What a disappointment. Please know that their website is so misleading. They advertise that they have microwaves, irons and ironing boards in every room. That is not true.

Microwaves and refrigerators may be put in a room for a $10 fee per night.

After securing a guest's driver's license, the person at the front desk will give them an iron. The first one they gave us was broken, and I had to return it to get one that would work.

To actually use the iron… plug it into an outlet…it was necessary to move a bed to get to an outlet, unplug a lamp, then I could plug the iron in.

We never could get an ironing board; I had to iron clothes on the bed.

The room was dirty .. so dirty, in fact, I was afraid we'd have bed bugs in our bed.

There was a small coffee pot in the guest room, but no coffee cups, and the coffee pot was nowhere near an outlet to plug into.

There was no way to dial the front desk from the guest room … no instructions in the room and no combination I'd used at other hotels across the country seemed to work.

The tub and sink looked filthy. They may have been wiped clean, but the stains and dirt that seemed to be on them was obnoxious enough to eliminate any thought of sinking a weary body into a tub of hot water at the end of a day.

The shower had a measly little spray that came out of it … pretty sad; not enough water to even wash my hair.

All in all the stay at this hotel was way more than disappointing. It's advertised as the AmeriRest Travel Lodge; however, there is a different hotel name on the iron, and a "Vagabond" Hotel sign above the hotel. It's really something else. We'll never stay there again. There are only two requirements I've ever had or wanted when securing a hotel: 1) The guest rooms are clean; and, 2) The beds are comfortable, not hard as a rock. I don't ask for too much … in this instance, however, I think my two basic requests were way over the top for the hotel's management. Pretty sad. Pretty sad.