This was the most horrible hotel experience I've ever had. Had we not paid for a three nights in advance, we'd have checked out.

We arrived in town early tired and wanted to check in. We were told the room was ready but that we couldn't check in until 3 PM. I travel a lot and every time I'm early and the room is ready, I've been allowed to check in. It's basic customer service. This is Las Vegas folks! People are coming and going all the time. If the room is ready, let the guest check in.

Next, the pool was closed for renovation. Would have been nice to been told this when we made the reservation.

Next, my pillow was only about 2 inches thick. I was told they don't provide any more either.

The continental breakfast was strong coffee and bagels. No cereal, fruit or pastry.

Our room had cheap mini blinds that didn't work. You couldn't open or close them and they barely blocked any light.

Lastly, the shower was broken. You had to take a bath.

I'll never stay there again and would suggest that you not either.

My husband and I are in the process of moving to Las Vegas with our 2 daughters. He lives and works in Las Vegas stays with his parents,Me and our 2 daughters still live in california.To get a little privacy for the weekend we decided to book a little room for us for the weekend. Before the big move date in Feb. 2008. I drvoe up right after work on a friday night , I called the hotel to let them know that I would be arriving a little late. No Problem the Front Desk tells me. My husband and I pull up to the hotel its dark parking lot empty.Go to check in there is NO hot water NO T.V . NO nothin. NO nothin the front desk girl has nothin to say BUT i sorry nothin is working... Ask about my refund she lets me know if I like me and my husband are more that welcome to stay ther for the night ....WHAT ? nothing is working sorry..I have to get on my cell to book another room all the way back a state line . I don't ever,ever,never want to even think about that hotel I will never recommend that hotel to my worst enemy .They need to tear it down and start from scratch. I front desk girl could have told me this over the phone when i called to let her know I was coming in for late check in. Take this hotel off the map before someone actually stays there.

I booked this "dive" from the AAA for 10/12/2007.

After circleing around we finally found "it". The red carpet that we were greated with was filthy, worn through and totally ratty. We entered and checked it. That was an experience in itself. We were handed our "warning papers" certifying that if we brought any animals in they would charge us $100.00, and ask us to leave. As we had none, we signed the papers. We checked in room 1027, as it was handicapped accessable. Upon entry, my wife wanted to leave right then and there. The grab rails in the bathroom was coming off the wall, with drywall, chunks on the floor. We could not find the remote to the television,so we went to the front desk to notify them that one was not there. They explained that they are always are being stolen, and that the issue them at the front desk. OK, so I got one. The Breakfast.....consisted of coffee, plain white bread, and a prepackaged small donut. Just before 6:30AM my wife looked out the window, to witness the manager filling up the coffee pot with the garden hose, directly out our front window.. YUM, YUM. There is no coffee maker in the rooms either!!Oh, the insence is constantly being burned inside and outside!!and the list goes on. My AAA will get an earful about this place when I return home. Next time, I will sleep in the street! The picture of this place is not what it appeares. They only wish it would.

Okay, first off this hotel is so hard to find... its off Sahara Ave.... over a bridge, under a freeway and in the ghetto. There's some adult book store and strip clubs around, but really thats it. Its at the end of the strip about a mile from the older casino's like Circus Circus... but even that isnt an easy walk... like I said its under a freeway and over a bridge and then its quite some way down Sahara, before you reach a street that has some Casino's on it. We had to either take a taxi, which took us on some crazy long way, that cost $12 just to get to New York, New York.... or I had to drive my car to go have fun and drink and then walk back at night... which I dont recommend unless you want to be robbed or killed. The hotel was being remodeled, so as you walk in, its just got all these sheets up everywhere. The paint on the walls was this obnoxious orange textured color... the staff was okay... they make you feel like an [---] if you need a map or anything else. Wouldnt lend us scissors to cut a tag off clothes... The hallways are hot, they dont have the air on... its stuffy and the carpet is this green color thats completely stained. Our hotel room didnt have a working fan in the bathroom... the drain gets stuck... there were 3 burned out lights in my room and they send a maintenance guy in the middle of the night when I was in a towel about to take a bath... Even then, he never changed the bulbs, just checked to make sure I wasnt lying by trying to switch on the lights and then left. There was only a continental breakfast on Saturday, not on Sunday when we left... and we didnt have enough towels. I asked for another towel and the guy at the counter told me that they didnt have anymore and handed me a floor mat... oh yeah and when I asked about a late check out... the Jeffrey Dahlmer look alike on the late shift, told me that they were booked up the next day, so there was no way Id get a late checkout. This place was a dump! At one point the guy in the room across the hall, was screaming at the top of his lungs at someone in the room... GHETTO!!!