my son had a las vegas wedding oct 31..i was compt. at imper. palace while 7 others stayed at mirage... i have stayed numerous times at imperial several yrs ago... this time was very stressful,,wrong room given to me.. security had to reopen door..rug was filthy..water drained down sink very slowly.. long time to get hot water!..hair-dryer didn't work.. minimal lighting..antique 19in. tv..poor picture..remote via long coiled wire...message light not working! on phone.. smelly filthy hallways..no ventilation for clouds of smoke..near cold, old toast, potatoes...5 workers didn't know where to have a meal!.. worse thing was my famous reward credits where "not used in all of Vegas".... NO CASH BACK.. for over $500 received $20 meal ..credit!!... not hospitable at hospitality!.. response to my complaints in room,where friendly + fast..drink servers where quick, polite with ice-filled drinks...entertainment on the floor was fabulous..choice of slots excellent..housekeeper terrfic..engineering, security great... I will never stay at imperial again.. numerous other casinos..at great price, or compt..enjoyed treasure island, harrah;s, mirage...heaven!..good luck!.. sooo disappointed... wedding was fabulous!..
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other