LOCATION
Great location! Right off the river, close to Millienium Park, and south end of the Magnificent Mile. Great shopping in area and on State street too. Right across the street from the State/Slate metro stop too. You can take metro from airport to this hotel with 1 transfer in about 45 min-1 hr.

ROOMS
Got a nice room with modern furnishings/bathroom and overlooking the river.

OTHER
Concierge lounge was well stocked. I think there was free internet there too.

Overall great experience!

This hotel was a complete surprise for me - in a great way. Being a Platinum Marriott Rewards member, we were upgraded to a suite overlooking the Chicago River, looking towards Michigan Blvd. It was magnificent! The service was excellent, the Club Lounge was well-staff and well-stocked. I would return here in a heartbeat! Hard to beat the central location too!!

Great value for what you get. Clean and comfortable rooms. I travel on business and this property is in a great location in Chicago. The bed was comfortable and the bathroom had all the amenities you need including vanity mirror, hair dryer, nice soaps and shampoo. TV was the standard hotel variety. Ventilation system worked great but a little noisy when the fan was blowing. I would highly recommend this property to both business travelers and tourists.

I've been going to Chicago on business for about a year, and I always try to stay at the Renaissance in Chicago downtown with budget permitting. I have a frequent guess status which is a plus. But the things that I like about it over the sister hotels and even the Starwood hotels in the same area are:

1) very good pool and workout area that was free (Starwood charges a fee);

2) great, clean, updated, modern rooms;

3) staff was always friendly;

4) lobby was beautiful;

5) food at club lounge is great; and

6) free shoe shine service.

The Renaissance is my favorite hotel in Chicago.