I did not stay at this hotel but I find hotels for our group to have classes. Sandi Robinson in sales was very helpful and made sure all bases we covered. The person from my office that was involved with the group said it was very clean and there were great restaurants close. For entertainment, everything was withing walking distance. I would highly recommend this hotel for a group. Thank you Sandi!

Great Location, only one block from Michigan St! We were able to park our car & walk everywhere the entire weekend. The rooms were very clean. Nothing fancy, just you basic hotel room with a few extras like microwave and frig. The staff was very nice and helpful. The pool was a little small but also very clean. There is a courtyard outside where you can hang out and have a few drinks. It was in a nice area & we felt very safe. I will be staying here again!

We booked our stay at the Four Points Magnificent Mile on the recommendation of a friend who had stayed there in the fall. I was disappointed that I couldn't find any kind of package deal and that the best rate that I could get was the nonrefundable internet rate. Fortunately, we were well pleased with our stay. The location is great, near everything that we needed: trolley stop, Grand subway station, Michigan Avenue, Giordano's Pizza, West Egg for breakfast and best of all there is a Trader Joe's in the building, so handy to pick up groceries for a light breakfast in the morning or a six pack in the evening - the rooms have a small refrigerator and microwave. The staff answered all of my questions completely, with brochures and hand-drawn maps. The room was well kept and while the parking rate was expensive, we were happy to have our car close by with in and out privileges if we needed it. We would gladly stay here again.

My husband and I stayed at Four Points just 1 night and it was a pleasant stay with no major complaints.
We did not feel the extreme friendliness of the reception people, in fact the person who took care of us did not have a 100% professional look - his suit had stains on it.
Our room was spacious, it probably could fit another king bed. It had a balcony that was closed to our surprise. The balcony itself was not very well cleaned but that did not bother us a lot. The room was quiet from the outside (facing the corner of Michigan and Ontario) and we did not hear our neighbors at all!
I liked the bathroom a lot - my husband said they put more in a bathroom than in a room, and that's probably true. However, they did not have shower gel and shower caps.
Our room was clean - no dust around.
Overall, we enjoyed our stay!

PS Don't go to the Republic (pan-asian place) that is in the same building - not worth it. Sushi are good but overpriced. We paid about $100 for a dinner for 2.