Beautifully landscaped, very professional staff, excellent customer service. Very comfortable. Conference meals were great. Had one small incident where room wasn't cleaned by 5:00pm which was rectified about 10 minutes after I called. The housekeeping staff was apologetic and did an excellent job. Well Done.

I have stayed at the Buena Vista Palace at least 10-15 times and every one of the stays has been a wonderful experience. From the valet's who park your car, to the front desk, to the dining experiences, I would have to rate this hotel as one of "the" top experiences in staying at any of the resort hotels-period.

The Outback Restaurant was an experience in culinary cuisine. From the time you down, to the vast choices that are in the menu of delectable food, this is truly a dining experience to remember. The staff at the restuarant was exceptional and very concious of their table settings and displays. Try the Twin Lobster Tails-Mmmmmm.

Being from Las Vegas, NV, and having the ultimate choice of 4-5 star hotels in this city, I only wish that the Buena Vista Palace Hotel were right here in Las Vegas-I'd never go home. Hats off to a tremendous hotel. I recommend this hotel as your first choice in quality, efficiency, and the best staff anyone can ask for at Lake Buena Vista.

Respectfully,

Marc Pacino

On short notice, I decided to plan a trip to celebrate my best friend's birthday. I wanted to stay in a nice hotel in a great location. The Buena Vista Palace more than exceeded my expectations. It is a beautiful, luxury hotel right in the heart of Disney. The room was so plush that we enjoyed hanging in as much as going out. The reservationist gave me a great package which included breakfast vouchers at the Watercress Cafe (within the hotel). The buffet breakfast was remakable, with very extensive choices and everything was very good. There were private nooks throughout the hotel that would fancy the eye of any couple. This was the most impressive hotel that I have ever stayed in. It set the bar high for all my future trips. I am already looking to book a couple more trips to the Buena Vista Palace in August and October. With the many ammenities and activities the hotel offers for both kids and adults, one trip will definitely include the kids while the other will be to pamper myself. The Buena Vista Palace, absoutely fabulous!!

Not Impressed. My family and I spent a week in Orlando. We stayed in the Family Suites overlooking the pool and had to be changed twice during the stay. One time it was the fault of the hotel as they had booked us in the wrong room initially (how can that be?), then we got a taste of the pool at 3 AM!!! Kids and Families screaming until 4 AM most nights in July. My recommendation is that if you like the noise, by all means check in!!! The pool grounds are in bad shape - the kids playground falling apart, the sewer line backed up on the grounds when we were there - too disappointing! We ate at the Outback - food OK, not great - paid over $200 for four (4) of us including two children - I had better food in Downtown Disney at Raglans. My recommendation is pay alittle extra and stay in the Contemporary, Polynesian (food is great there!!!), or in another hotel run by Disney!