We have been big fans of Disney for years and have always stayed on property for the convenience. We have tried many different resorts but had not stayed at any of the villas until this trip.

Room location was great - we were able to see the fireworks from our balcony - and spacious enough but had several small problems that were directly related to service. Also were able to walk to a back entrance to Epcot with no lines! A big perk!

Upon checking into our room, we took off our shoes and our socks were immediately soaked! The rugs were just cleaned (a good thing I guess!) but the floors were thoroughly drenched. When we called downstairs they confirmed the rugs were recently cleaned and that we should open the balcony doors to help speed the drying process. I understood they couldn't change our room as we had committed to that particular villa for the week but still...

We ordered room service on Monday night and set the tray outside in the interior hallway after dinner. In the morning it had not been picked up. Upon returning from the parks that day, it was still in the hall (24 hours now). On our way out that evening, I stopped at the front desk to let them know it was still there and I would like it removed. Upon returning late that evening it was STILL THERE!

I called down to the front desk and asked them to have it removed. When we left midmorning on Wednesday it was STILL THERE!

I don't make a habit of misbehaving in hotels however after almost 2 days the food was getting a bit nasty in the humidity. Never mind that there was a maid's cart in the hall both mornings and it wasn't something she seemed interested in picking up. So I slid the tray into the middle of the hallway and left it there. If it was still there when I returned that day (it was not) I figured I would walk it downstairs and leave it on the reception counter.

A few years ago that tray would have disappeared moments after it was set down in the hallway - magically!

Staff service was not as helpful and friendly in the past overall. This Disney property has become "just another hotel" in my eyes, completely lacking the Disney service and attitude we have come to love.

Our family of 5 (kids ages, 13, 10 & 7) have been planning a Disney World trip for several years. At the time that we booked our vacation, a big decision was where we were going to stay. We read a lot of reviews, and from the reviews and talking to our travel agent (Yacht Club allows 5 to a room), we decided on the Yacht Club! It was one of the best decisions we made about our trip, and will stay again when we go back to Disney World. I don't know what other traveler's EXPECT when they go on vacation, but the hotel and rooms are very nice!!! For 5 people, we felt very comfortable. 2 queen beds and a day bed perfect for our 7 year old. They keep the hotel VERY clean, and are constantly keeping it that way! Our room was more than adequate and the maid service did an excellent job providing towels, and cleaning up the room each day. If you get the chance, take advantage of a day at the hotel. Our children insisted to skip an afternoon at Magic Kingdom to go back to the Yacht Club for a few hours to swim in their awecome beachside pool, and relax at the hotel. We are so glad we did. That was one of the best parts of our trip! Also, we recommend going to the "Market" at the Beach Club just next door for snacks and drinks for your room or to take along to the parks! We ate breakfast here almost every morning, and saved $$ because we decided NOT to take the dining plan. Also, the character restaurant at the Beach Club is well worth the money, but book as soon as you arrive as it fills up fast. We also recommend taking an evening to spend around the Boardwalk in the back of the Yacht and Beach Club Resorts. There is always a lot to see and do that is entertaining, and we highly recommend taking a family bike ride on one of the Boardwalks bikes for 4 or 5. We had more laughs with this then we did all week. The staff is very friendly, and we were welcomed "home" every day after a full day at the parks. What a nice way to end the day. We would definitely stay here again! It was one of the best parts of our trip! I would say that if you only like the "Ritz" to stay, then go someplace else, but you would be missing out on a vacation of a lifetime!!!

This hotel is average overall and dated. The decor looks like it hasn't been updated since the early 90's. You will certainly see this the moment you step on the elevator if you hadn't noticed it in the lobby. The TV in the room is an old Philips. One might expect an LCD at a "Deluxe" resort, but no. Something else that was disappointing is that we could only get luke warm water, never hot, for the shower/tub. The ice machine on our floor didn't work. Vending machines are only on the first floor in a "Guest Laundry" area which is way out of the way, and after the trip, none of them would take our money or cards. I would suggest checking out other "Deluxe" lodging in the area if that is what you are expecting for the price. This property needs attention.

There are so many unique and one of kind hotels in Disney to stay at and my family prefers two of them = Yacht Club and Animal Kingdom Lodge. The Yacht Club is so nice. The Decor and overall layout are perfect. The pool is to die for - one of the most unique and fun pools at any resort, anywere. The location makes this hotel tops from some of the others. You are a short walking distance from a special back entrance to EPCOT. You are located on the boardwalk which includes an ESPN restaurant and other shops and stuff. You are a boat ride away from MGM Hollywood (I still want to call it MGM, sorry) Studios.

For the life of me I can not believe the 1-2 star reviews of this place. When you glance at the "top resorts" as rated by tripadvisor members and see that hotels such as farfield, hampton, etc are rated above places such as this then that makes you wonder about the tastes of some people. Its unfortunate some people like to complain about the smallest thing.....anyone who would seriously rate this hotel would give it a 5 or 4.