If you are thinking of booking a hotel near the airport pre or post flight with the least stress factor, then do not book here.
We actually stayed five nights and prepaid.
First, without doubt, it is the longest I have ever waited for a courtesy bus from the airport to the hotel.
One solitary front desk clerk was trying to book in several guests, so another prolonged wait.
Of the five elevators (there appeared to be no service elevators, so maids and porters had to use the only ones accessible to guests), four were working. So to get to the seventh floor (where our room was) it often took 10 to 15 minutes.
Multiply this at least five times a day and you can sense the annoyance.
This was further aggravated when issued key cards mysteriously and frequently did not work which required another extended wait to get them re-issued.
The lure of a 'cooked to order breakfast' had its booking attraction, but the reality is quite different. Every day we had to line-up behind 20 to 30 people and then scrable to try and find a clean unoccupied table.
It did not seem to make a difference whether it was 7am or 9am.
The noise generated from literally scores of seemingly un-supervised children in the breakfast room and lobby drowned out any jumbo jet taking off over the hotel.
On our first night we tried the solitary restaurant (The Barcelona).
After first being told we would have to wait as they were busy. We were seated some minutes later, only to count 13 diners and at least 6 serving staff.
We gave up on room service one night as we could not get an answer from either the front desk or room service numbers.
Two other nights room service worked well but be prepared to pay $2.50 delivery charge plus 20% service and then a tip on top.
On our last day we had arranged for a late check-out only to have the room maids bang on our door at least 10 times.
And finanally, after settling our extras bill, at 1.50pm we waited for a 2pm airport courtesy bus. When it hadn't arrived by 2.10pm, I questioned reception as to when we could expect it and the concierge stated with had missed the 2pm, despite being there the entire time.
In hindsight, we had a choice of two hotels, Embassy Suites or the Sofitel. Next time, I will waive the 'free cooked to order breakfast' and book somewhere I can hear myself think and access my room in a reasonable time.











