Staying here for the first time in almost 10 years, it only affirmed what I already thought to be true...that this is the best motel in Miami. I spoke to some of the management and for a place that has been in business for 20 years, they still uphold their standards of quality and service and after all this time, still treat their guests perfectly. The rooms are clean, the pool is great, the breakfast is nice, the staff is friendly and attentive and the property is well located near all the Miami "hotspots". Highly recommended and I will stay here every time while in Miami.

We had a great time staying at the Quality Inn South at the Falls. 06/11/08 From the front desk to the housekeeping staff, they all made you feel very welcome. We arrived a day earlier than our reservation and they were willing to accommodate us.We went for a wedding and made it a great vacation. The room was nice size and very clean. The continental Breakfast was very good The pool was great and very clean. We enjoyed our stay so much that we extended our stay 2 days. Thank You, management and staff for making our Miami trip so much fun!

We Checked into the Quality Inn at Miami and it looked like a real nice motel on US1. The staff were really nice. We got two rooms (217 and 219) which were connecting rooms towards the back. One of the rooms had a mini kitchenette which the front desk person let us have for the same price as our regular room ($71), The beds were comfortable and the bathroom was clean, just the bathtub was kinda old with paint stains on the bottom. They had a real nice pool area but we didn't get to go swimming because it was too cold. I would definitely stay again and recommend it to anyone.

I came to the Quality inn to take some time to relax and be at peace. My stay was completely ruined by the rudeness from one of the staff members. I travel to many different areas and stayed in many different hotes. Never have I experienced such lack of customer service then at this Quality Inn south of the falls (14501 south dixie hwy, miami fl 33176).

I have requested a smk rom which was kindly given to me by Maria at the front desk. When I came in the room and noticed a stain on the bed and the right lamp by the window not functioning I requested to switch rooms. Maria delightflly switched rooms for me and offered her apologies. When given the key to the 2nd room (#204) I discvrd this room was even WORSE!! It smelled like bad B.O. and the pillow had stains AND hair on it. When i called the front desk for a second time Maria was not avail but a lady named Renee answered. Renee was extremely RUDE to me. The room smelled so bad, I couldnt even stay in it to wait for Maria so I went back to the front desk. Renee then told me "it's a smoking room, what do you expect". Maria came back to give me the initial room keys for the room i was in first. They both had HORRIBLE attitudes at this point and I heard Renee in the back saying "she's ridiculous" in front of other customers.

My experience with the staff left a bitter taste more then the stinky room. I obviously will never rent there again, but simply wanted to share my experience with ppl so that it may not happen to anyone again. This can ruin any vacation or peace seeking experience.

As you can see my complaint is not so much about the room, but mostly about the staff's (Maria front desk and Renee bookkeeper)lack of customer service and professionalism. Renee's commnts and behavior wer uncalled for and unnecessary.