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Hilton Miami Downtown: Traveler Reviews


1601 Biscayne Boulevard, Miami, FL 33132
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates and Availability: $336 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Miami Downtown

( 8-12 of 51 )
“Great Stay!”

Hilton Miami Downtown

4 of 5 stars
Downers Grove, IL
Nov 20, 2008

We stayed here one night pre-cruise and had a really nice stay despite mixed reviews. The hotel staff was wonderful and very professional. I was impressed. Our room was fantastic; very modern, floor to ceiling windows with a nice view, clean, and very roomy. We got an unbelievable rate via Priceline for this hotel so we really can't complain. The area is not in what we thought was downtown, rather it's closer to the Art District. No big problem. Was a block from the metromover (free transportation) and we did use it to go to Bayside for dinner and a "Millionaire Row" boat tour.

We'd stay here again if the price was right. Not sure if I'd pay full price until all of the renovations are complete as they do warn noise starts at 8-9 am. When it's finished, it will be a top notch place. Get a good rate, be flexible, and you'll have a really nice stay.

  • This TripAdvisor Member:
    • Liked — The price and location to the Pier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carm&Rico's Summary
Date of Stay: November 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
David Hendrix, General Manager
(Management representative)
Nov 25, 2008
Thank you for the kind words. I am glad you enjoyed your stay and I hope you can stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Didn't choose it but if I could, would stay some place else”

Hilton Miami Downtown

Nov 17, 2008
0/2 found this review helpful

Well, I'm in the hotel (checked-in last night) as I write this review, and it's perhaps the worst Hilton I've stayed so far in my life. I don't even refer to the construction noise racket going on - I was kind of somewhat mentally prepared after the reviews I had read but its the other things - a good number is small little things but very irritating and I'll try to list them in the chronological order. To begin with you should be prepared that the driving into the hotel in the makeshift lobby (motor lobby as its called in here) looks so uninviting that it reminds you of a third world hotel. I say that based on my travels - I've seen hotels under construction but they make it a point to make the construction area more lively and appealing to take focus away from construction - here, they seem to focus on the distraction itself. After you get off the car, you proceed to a small lobby with elevators - since the valet doesn't tell you that its not the main lobby so you look at the empty desk to your left, scratch your head and decide to push elevator button anyways, wherein you discover a button for the Lobby to proceed to main Lobby.
The man I met at the reception area was as dry as they come in customer interactions - no smile, just questions and then I was handed the room key. He did tell me though that there will be construction noise from 8 am to 5 pm, more of that later.

Elevator seems a little slower than other hotels but its only a minor irritation. My first impression coming off the elevator onto my floor was that someone has scrimped on money - its most dull carpet that I've ever seen - sure, it doesn't cause you any problem and looks and feels new but someone has gone horribly wrong with the aesthetics here. This theme continues into the room. My first impression of the room was that it was spacious but with the most dull looking furniture. The elctric outlets are curiously unavailable. There is a small coffee maker but no where to plug it in except maybe on the study desk or in bathroom. The internet router was all set except that it didn't have a power supply. The bathroom is ordinary with cheap looking wood work but with nice faucets, The house keeping may not have been very attentive when they cleaned my room - a half filled bottle of conditioner was right up on the counter - mind you, there was a filled in bottle too along with shampoo and body lotion but why leave the half filled bottle - Just to annoy the visitor. Later when I called housekeeping for some cloth hangars - the lady picked the phone and went "Yeah"! in a screeching voice as if I was an employee and not a guest and then as I was talking to her, without stopping me or saying hold on, just shouted" Gregory" - take some hangars to 12th floor and as I pondered on what my next move should be - started talking to me back again. Of course, I had nothing more to ask for except thank her for trying to help in her own style.

By the way, the sound from the grinding and cutting machines is very deep and very real and you can't escape it during the day so plan to stay away in the day time - you can;t even have a decent conversation on the phone within your room while this continuous work goes on. All in all, my impressions of the hotel so far - find some other place if you can. I'm here to attend a conference being held in the hotel and that's why I had no option but if you do- stay some place else.
On the plus side - The conference area is decent for this size of the hotel and I found nothing wrong with the area. The concierge in the main lobby is also helpful. The metromover train is practically next door so going to Bayside park or other areas in viccinty is easy and free. I have not checked the gym or pool yet so I'll post a review if I get a chance to visit those.

By the way, I'm in room 1207 if you have stayed here and wondering what floor am I talking about

  • This TripAdvisor Member:
    • Liked — close to metro train
    • Disliked — everything else
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
escoss's Summary
Date of Stay: November 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: October 30, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Stay”

Hilton Miami Downtown

5 of 5 stars
Edmonton
Nov 17, 2008

I stayed here for a 4 day conference. Construction was happening on the exterior of the hotel. The staff here were more than excellent. My colleague and I both received excellent service. The breakfast buffet is expensive but worth it. Complimentary coffee, fruit, and bottled water were offered once one exists the elevator in the morning into the lobby.

Room was clean, comfortable beds, with excellent view of the bay and downtown. The OMNI trainstation was only a block away. Taking the train toward downtown is free and a five minute ride to the famous Bayside Marketplace --- which is a must do!

Overall, was a great stay :)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy24's Summary
Date of Stay: November 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: June 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Really great views!”

Hilton Miami Downtown

5 of 5 stars
Washignton, DC
Nov 13, 2008

We've stayed in a few hotels in Miami and have to say that the view in the room that we had was INCREDIBLE. We could see our cruise ship, the bay, the city skyline and all the way to the beaches. We were on the 17th floor facing east. The room was large, comfortably appointed and clean. There were ongoing renovations at the hotel, but we were not really disturbed by it. We had a nice room service meal - the Cobb salad was very good, as was the steak my husband ordered. I will stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PickyOCDtraveler's Summary
Date of Stay: November 2008
Member since: November 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel!!”

Hilton Miami Downtown

4 of 5 stars
Araxa, Brazil
Oct 29, 2008
2/2 found this review helpful

I booked this hotel trough hotwire.

When i saw a hilton hotel i was excited about it.

The hotel is very nice and clean. The beds are so soft and confortable.

I didn't like the parking U$ 28,00 per day, i think is so expensive because i payed U$ 67,00 for one nighte, so it's almost 50%.

  • This TripAdvisor Member:
    • Liked — Beds
    • Disliked — Parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alemati's Summary
Date of Stay: October 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: February 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Management Response
David Hendrix, General Manager
(Management representative)
Oct 31, 2008
Thank you for the kind review. I hope you can stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Miami Downtown

( 8-12 of 51 )
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Hilton Miami Downtown Also Known As

Address: 1601 Biscayne Boulevard, Miami, FL 33132