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Hilton Miami Downtown: Traveler Reviews


1601 Biscayne Boulevard, Miami, FL 33132
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates and Availability: $336 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Miami Downtown

( 10-14 of 51 )
“Great Stay”

Hilton Miami Downtown

5 of 5 stars
Edmonton
Nov 17, 2008

I stayed here for a 4 day conference. Construction was happening on the exterior of the hotel. The staff here were more than excellent. My colleague and I both received excellent service. The breakfast buffet is expensive but worth it. Complimentary coffee, fruit, and bottled water were offered once one exists the elevator in the morning into the lobby.

Room was clean, comfortable beds, with excellent view of the bay and downtown. The OMNI trainstation was only a block away. Taking the train toward downtown is free and a five minute ride to the famous Bayside Marketplace --- which is a must do!

Overall, was a great stay :)

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimmy24's Summary
Date of Stay: November 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: June 01, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Really great views!”

Hilton Miami Downtown

5 of 5 stars
Washignton, DC
Nov 13, 2008

We've stayed in a few hotels in Miami and have to say that the view in the room that we had was INCREDIBLE. We could see our cruise ship, the bay, the city skyline and all the way to the beaches. We were on the 17th floor facing east. The room was large, comfortably appointed and clean. There were ongoing renovations at the hotel, but we were not really disturbed by it. We had a nice room service meal - the Cobb salad was very good, as was the steak my husband ordered. I will stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PickyOCDtraveler's Summary
Date of Stay: November 2008
Member since: November 13, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great hotel!!”

Hilton Miami Downtown

4 of 5 stars
Araxa, Brazil
Oct 29, 2008
2/2 found this review helpful

I booked this hotel trough hotwire.

When i saw a hilton hotel i was excited about it.

The hotel is very nice and clean. The beds are so soft and confortable.

I didn't like the parking U$ 28,00 per day, i think is so expensive because i payed U$ 67,00 for one nighte, so it's almost 50%.

  • This TripAdvisor Member:
    • Liked — Beds
    • Disliked — Parking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alemati's Summary
Date of Stay: October 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: February 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Management Response
David Hendrix, General Manager
(Management representative)
Oct 31, 2008
Thank you for the kind review. I hope you can stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“T-Bird”

Hilton Miami Downtown

Oct 27, 2008
0/1 found this review helpful

I would like to start by saying this was the worst hotel experience I have ever endured, let alone paid for. From the beginning, we ate in the buffet and were misinformed of the price, then charged an 18% gratuity, when it took my "waitress" 15 minutes to bring me a cup of coffee...which was her ONLY trip to my table. The food was ridiculous and we found ants on the muffins, which was disgusting, but forgiveable, at this point. We then went to the front desk to check in and asked for suggestions for pizza delivery because we weren't from around there. The front desk agent simply replied, "Oh, there's Dominoes and stuff", and that was the end of it. We checked in to our room and settled in. At about 11pm, a man, who I am assuming was a maintenance man, attempted to ENTER OUR ROOM. Luckily, we had the latch on, but he actually put in the key, unlocked it, and tried to come in, without so much as a knock. As I wake from my sleep and go in to the bathroom, I notice DRIED BLOOD on the toilet. I had had it with the place at that point. Be assured, I have already contacted the Miami Health Services Department with that one. Moving on: the air conditioner in our room was clearly malfunctioning, it went on and off every 15 minutes with an EXTREMELY loud screeching and grinding noise, probably why the man tried to enter our room. To top it all off, when I took a shower the next morning, there was ABSOLUTELY NO HOT WATER. I'm not an idiot, I know how to work a faucet, there was simply no hot water. I will never stay at a Hilton again. I have been a longtime Starwood member and rightly so. We made a reservation last-minute or I would have never stayed there in the first place, but believe me, I have learned my lesson! I only paid $111 for the room, not including the ridiculous $48 for breakfast, but I wouldn't stay at Hilton Miami Downtown again.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Everything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TBirdWilliams's Summary
Date of Stay: October 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: October 27, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Management Response
David Hendrix, General Manager
(Management representative)
Oct 29, 2008
I am very sorry for your experience and can assure you that it was not normal for our establishment. I am also sorry that although we had refunded your stay and breakfast that you were still not satisfied.

I do hope you will give us another opportunity in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Unimpressive - no real point to staying there”

Hilton Miami Downtown

Oct 25, 2008

Stayed there for a business conference and have to say I was less than impressed. Everything was just about average. On-site restaurant was simply okay, surrounding neighborhood was very blah, and the staff was ambivalent.
Due to on-site construction, elevator service was horrible. And a lot of construction in the "motor lobby" on the ground floor.
Finally, despite the name, it's not really downtown per se, but a 5 minute drive from downtown. Unless you have a rental car, you're at the mercy of taxis to find an interesting neighborhood since this one is so bland.

  • This TripAdvisor Member:
    • Liked — Nice room
    • Disliked — hotel construction; surrounding area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mooshai's Summary
Date of Stay: October 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: October 08, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
David Hendrix, General Manager
(Management representative)
Oct 27, 2008
Thank you for taking the time to review our hotel. I understand you concerns with the elevators and as of today, the contruction on the elevator is complete.

I hope you will try us again in the future as we are nearing the end of the renovation and the hotel will be one of the top in Miami.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $336 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Hilton Miami Downtown

( 10-14 of 51 )
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Hilton Miami Downtown Also Known As

Address: 1601 Biscayne Boulevard, Miami, FL 33132