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Galleon Resort And Marina: Traveler Reviews


617 Front Street, Key West, FL 33040
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Fitness Center Free Parking Swimming Pool
Check Rates and Availability: $165 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Galleon Resort And Marina

( 6-10 of 46 )
“Will Never Return!!!”

Galleon Resort And Marina

Sep 7, 2008
2/3 found this review helpful

We had stayed in a one bedroom unit timeshare booked through RCi in the past and had no issues. We then booked a "hotel unit" for another stay in July. It could not hold a candle to the first unit. Small is an understatement, dark and outdated. However, it was fairly clean, and the location was excellent. We decided to book again for a trip in August. We booked another "hotel room" through RCI. Early in the week, the appliances in surrounding units were being removed and placed in the hallways. On Tuesday of our stay, tile work began...and the noise that accompanies such work. When we walked out of our room, the tile saw was against the door of our unit. Saws, bags of concrete, and other misc. construction supplies filled the hallway between our room and the stairwell. On Wednesday, we awoke at 8 am to the same construction noise. I tripped over leering workers as I left the room.
Management was not willing to move us. Finally, they said they would move us two floors lower, however, the gentleman behind me was on that floor, and he was not only dealing with the noise but an infestation of ants. Upon returning to the room after the disappointing and aggravating conversation, we found the tile workers in our room!!!! They breached the door between the two units to work on the lip between the door!!! That was the final straw. We once again asked to be moved and were told we couldn't be because the resort would have to reimburse the owners of other units.
We were told if we didn't like it, we could leave. (What happened to good ol' customer service??)
So we did. We called a cab, packed our bags, and ended up at the Southernmost on Duval St. It was fabulous!!!!

  • This TripAdvisor Member:
    • Liked — Location, Dave and Phil at the Treasure Beach Bar
    • Disliked — Rude Management
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
changesinlatitudesNJ's Summary
Date of Stay: August 2008
Visit was for: Romantic getaway
Age group: 35-49
Member since: September 07, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Not worth the money”

Galleon Resort And Marina

1 of 5 stars
Sarasota
Jul 24, 2008
2/3 found this review helpful

We didn't believe the poor reviews on the Galleon and decided to go there since it has a beautiful view on the water. We have stayed in many resorts all over the US and we know what we can expect for the price. The Galleon is NOT WORTH IT. They are nickle and dime condominium owners that rent out the apartments for a quick return on their investment, the furniture and beds are the original ones from the sixties and I mean that literally. The employees/service staff are rude- disgrunteled people. Our bed smelled, we removed the sheet cover and saw old sweat stains encrusted into the mattress, the pillows where the same.There was mold in the bathroom we reported this and nothing was done so we had to clean it ourselfs since they refused to move us to another room because the condo owner had already collected the money. The management did not care to hear our complaint, they appear callous and not surprised. The place is truly a Galleon. PS: Not to our surprise...there was a dead roach in the closet.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — filthy and neglected rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gwen010's Summary
Date of Stay: July 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 24, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Dont Take Your Kids”

Galleon Resort And Marina

Jul 16, 2008
1/1 found this review helpful

We had the worst vacation in this hotel. The people in the room next to ours were drunk and loud the whole time. When we complained to the management, we were told that those people are paying customers too and if we didnt like it there to go elsewhere. This place is unreal. We will be more careful in the future avoid these low life hotels when traveling with children.

  • This TripAdvisor Member:
    • Liked — Nothing
    • Disliked — Old furniture, walls need paint, roaches
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MiamiJudge's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 50-64
Member since: July 16, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 5 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Pet owners
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Marina”

Galleon Resort And Marina

Jun 17, 2008
0/1 found this review helpful

We stayed at the marina. Nice, showers were good. Ice, and marina store could have been better. Dock masters were great. Maybe just make sure there is ice for sale in the ice chests. At least in the mornings.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FloridaNemo's Summary
Date of Stay: June 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: June 17, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Galleon sucked !!”

Galleon Resort And Marina

1 of 5 stars
Pittsburgh, PA
May 30, 2008

The room in the G building was filthy. There was mold in the bathroom.The rug was dirty. I had to call for maintenance twice to come and kill the ants. The final crowning glory was the fact that I ended up with about a dozen bed-bug bites. Out of the six days of my stay the maid service (?) came only three times. The explanation - if they come once and you are in the room they don't come back!
The pool area was OK, but the 'hot' tub/spa jacuzzi or whatever it is called was never hot because the heater didn't work, and fixing it didn't seem to be an option.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Shoddy quality of room and service.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PghBob's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Other
Age group: 65+
Member since: May 30, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $165 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Galleon Resort And Marina

( 6-10 of 46 )
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