I cannot say enough good things about the people,the experience, the service...
My husband and I were excited about soaring the minute we saw the website and decided to book immediately (about 4-5 months ahead). It wasn't until we were there and were harnessed and headed up the trail towards our first platform that we became a little nervous. These were perfectly good, strong trees we were going to drop out of!!
The rangers are extremely well trained in every aspect of their jobs.Soaring, safety, first-aid, service, etc. My husband has told everyone he has talked to about our trip that he never heard or felt the "it's not my job" attitude. I myself told Denny that not since Disney have I been treated so well. I went through their (Disney) orientation and recognized the effort they put into the guest services training.
The gourmet lunch that they served was one of the best meals we had on our entire trip and had paid much more for much less on the trip.
I cannot think of a single thing that this company can do to improve the experience! The soaring itself is an amazing feeling and should be experienced by even the least adventurous of souls.

Promised the Soaring Team to submit a review. Happy to do so:

As tourist from Europe booking this via Internet - my spouse asked me if I am fine spending such a big amount of money for a party of four. Hope some Europeans may share my upfront concerns.

But what we received, absolutely exceeded our expectations - this in connection with the Durango Silverton Train was by far the best Adventure in our Lifes (and we have seen quite a lot).

Best day in Colorado, fantastic staff, great security, a house keeping and friendly owner, great rides.

When you are nearby (within 500 miles) it is a must.

Fantastic - thanks for the great day. Children loved it, my spouse loved, great fun.

My family of six did Soaring in July of 2008. It was a fun experience. However, for almost $2000 for the six of us, I think it is overpriced. I also do not think it is the best tourist adventure in the United States. For starters, we were told that we needed closed toe shoes. We purchased Keens for the trip. When we got there, they acted as if we had did something wrong by wearing the Keens and refused to let us on the course even though they are closed toe shoes. They did have spare tennis shoes which we had to wear. I felt rushed during the whole day and lunch. Finally, someone is going to impale themselves on the bird shaped objects at the base of the platform. The owner stated they are to keep people away from the edge. However, if someone were to slip and fall, the safety would catch them from falling too far but they would impale and cut deep into their torso on those stupid birds. I advise that you remove those from the bases. It is only a matter of time. The final 1400 foot span is a work in progress and we are the guinea pigs. I am not overly obese at 240 lbs, but apparently too heavy for that span as flying down it I hit my feet on rocks that were on the floor of the forest. I mentioned this to the owner and he blew me off. They are still trying to figure out that span is what they say. One more thing, even though you initial on the form that you have read it and accept that you may die and they are not liable, apparently your initials are not good enough and they make you circle the bolded text stating such. A bit of overkill on acknowleding that they are liable for nothing.

What an adventure! If you have the time and inclination, add "soaring" to your absolute must-do list. We spent an incredible day flying among the Ponderosa Pines and crisscrossing the Animas River, in a valley deep in the Colorado mountains, accessible only by the Durango/Silverton railroad(or helicopter.) Staff members are extremely friendly and safety conscious.