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Holiday Inn Express Hotel & Suites Hollywood Walk of Fame: Traveler Reviews


1921 North Highland Ave, Los Angeles, CA 90068
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Located in the heart of world-famous Hollywood, California, our uniquely designed hotel appeals to style-oriented guests desiring exceptional service... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Swimming Pool
Check Rates and Availability: $155 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

( 12-16 of 28 )
“Nice hotel, some minor issues”

Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

3 of 5 stars
Melbourne
Oct 28, 2008

I was travelling with a friend and we stayed at this hotel during a recent trip to the LA. We found it quite a pleasant stay, though there were a few small issues.

The hotel is conveniently located near Hollywood Blvd, the Kodak Theater and Grauman's Chinese theater. Universal Studios is also within easy travelling distance by public transport or taxi. There is also a small group of shops across the street (the pizza place is great!)

Upon arrival (on a Friday afternoon) we were unable to check in as we had arrived several hours early. They were happy to look after our luggage while we went and explored the area. We came back a little before check in time (3pm) and sat in the lobby for a while until a room became available. While we were there, some kind of building inspector arrived and from what I could gather, needed to ensure that the hotel was within regulation (something about ceiling height).
By the time 3pm came around a room was available and checking in was a breeze.

We were allocated a room on the 6th floor but be aware that the elevators only go up to the 5th floor, at which time you need to go around to another set of lifts to get to the higher floors. Unfortunately, the second set of lifts were not working at the time so we went back down to reception and they had to open up the staircase to we could get our suitcases to our room. The elevators were fixed by the time we decided to go back downstairs (about an hour later).

The room itself was really nice, clean, modern and comfortable. The complimentary wireless internet service was good, though it did slow and drop out from time to time but comparatively speaking it was better than the last hotel we stayed at.

A buffet breakfast was included with our stay and it was delicious! But you have to get up relatively early - breakfast closes at 9 so if you sleep in you'll miss out.

During my stay in LA I lost my credit card, so I immediately cancelled it thinking that the hotel had already charged it. I booked the room through the Holiday Inn Express official website www.hiexpress.com and upon booking it says specifically:
"Reservations require full payment for the entire stay at the time of booking. Fully non refundable. Prepayment is charged to credit card between time of booking and day of arrival and is non refundable."
As my card was lost AFTER my day of arrival I assumed it had already been charged and I promptly cancelled it. Upon checking out, I found that this was not the case, despite the official website's statement (which was also repeated in the confirmation e-mail). We ended up paying for the stay in cash which significantly depleted our funds for casual spending.

Overall it was a good stay. The staff at the hotel were The hotel staff were polite and friendly at all times. Despite the issues we experienced I would possibly stay there again if I were travelling on the same budget, although if I had more money to spend on accomodation I might try the Renaissance Hotel down the street.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gengar's Summary
Date of Stay: October 2008
Traveled with: Friends
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: October 06, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Shopping
Was this review helpful? Yes No
Management Response
HolidayInnExpress01, Mgt
(Management representative)
Nov 3, 2008
We do try to accommodate an early check in, our check out time is 12 noon and check in time is 3 pm. Our policy is not to rush and clean
rooms as this is against our quality standards. As you may have notice you check into a BRAND NEW HOTEL, and Los Angeles has a city code
that requires City code Inspectors to check the new building "NEW HOTEL" to match blue print measurements and is normal protocol same
would be for Fire Department.

As for your PREPAYMENT, your invoice is ready when you check in or out and at times charge cards at check in. I do hope you enjoyed your
trip to Hollywood and our nice rooms because if you do come back and stay with us I guarantee you that we are about the same or better
quality in rooms then the Renaissance Hotel and you save money too because you "Did Stay At a Holiday Inn Express"
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $155 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Convenient, solid, would stay again”

Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

4 of 5 stars
Laguna Beach, CA
Oct 18, 2008

A good, solid, basic HI Express hotel right in the heart of Hollywood. I grew up in LA, but now live in a neighboring county. Had to get a room for a wedding in Hollywood and this property was available in what I knew was a relatively safe location and was at a reasonable price (direct from HI website).

Location: First off, Hollywood itself isn't a real nice place to stay - it's sketchy in several areas and not necessarily what many out-of-towners might picture. This hotel is on a main street, walking distance to Hollywood Blvd and in a safer part of Hollywood than many other hotels.

Room: Very clean, still had a 'newly built' smell and feel to it, which was nice. Bathroom was well-sized, lots of hot water and great pressure. Yes, the air conditioning unit is noticeably noisy - I got used to the sound and didn't hear it within minutes, but if you get bothered by this sort of thing it's something to note.

Breakfast: Nice, sunny room with plenty of well-stocked items. The service lady who managed the area did a great job of keeping it clean and prepped. We were able to find seating without issue.

Staff: Yeah, the check-in person was aloof (a young guy, obviously not viewing this as a big career break or anything), but every single other person we encountered was polite, helpful and smiling. (I especially want to note the cleaning crew, who took the time to acknowledge us with a pleasant and sincere 'hello' or 'good morning' each time we passed.)

Parking: $20 for in-out space, with $2 city tax = $22. I don't see the point in this. I think guests should get to park for free. But, it is LA and free parking isn't typical. Though, that'd be a nice touch.

Pluses: There's a little market across the street that was well-stocked, lots of wine, chips, etc. Very convenient. Hotel is near freeways, so central to getting around. Walkable to Hollywood Blvd, if that's important to you.

Minuses: Parking fee. But that's really about it.

One last note: If street noise will bother you, be sure to ask for a room toward the back. We didn't ask for it, but got #442 which was tucked in the back with a nice view of Hollywood Blvd's buildings. We couldn't hear the traffic. But the street the hotel is on is a *main* street, constantly busy - so consider this when checking in.

All in all, I'd stay here again easily and can recommend it to families with kids, tourists of any age or anyone looking for a place to stay when coming up for an event at the Bowl (which is literally walking distance from the hotel).

  • This TripAdvisor Member:
    • Liked — Convenient location, updated, clean.
    • Disliked — Parking fee.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LagunaGrrl's Summary
Date of Stay: October 2008
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: May 12, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Gem Of A Find !”

Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

4 of 5 stars
Singapore
Oct 15, 2008

I spent 2 nights at this hotel with my wife and son during our USA holiday. From what I know most people stay in Hollywood, Santa Monica, or Anaheim area, and initially I had wanted to stay at the Holiday Inn next to Santa Monica Pier, but read from many reviews that it's noisy because it's next to a freeway. I got this hotel recommendation from answers.yahoo.com.

The best thing that this hotel is that it's refurnished/opened only around middle of this year, so everything is new. The reception is not big, but has a contemporary look. The front desk folks are helpful and friendly. I asked for a high-floor room, and got the 8th floor (the highest). The room is surprisingly big and has got a plasma TV. Breakfast is complimentary and is substantial - cereal, fresh milk, cinnamon rolls, toast, jam, butter, banana, coffee, team, juice, scrambled eggs, etc...great for preparing for an onslaught of LA in the morning ! Interent in room is both wireless (signal weak) and wired (sufficient bandwidth).

The hotel is located very centrally, taking about 10 min to walk to Hollywood Boulevard where all the action is. For about USD 150 per night, this is good value. Note that many US hotels charge separately for parking, and this is no different - I had to fork out $20 per night.

There's also a good grocery store, pizza place, and Subway just across the street. Further down towards Hollywood Boulevard is the high-class Renaissance Hotel, which costs probably twice as much.

On the downside....the pillows too small and flabby for my liking. Ironically the less flabby ones have the word "Firm" imprinted on them, while the more flabby ones show the word "Soft". Definitely not the best pillows I've experienced. Also, to reach the 8th floor, ones has to take an elevator to the 5th floor first, then change to another elevator. A slight hassle but no big deal.

All in all, a very nice hotel that is centrally located and reasonably priced. Will recommend to friends.

  • This TripAdvisor Member:
    • Liked — New and centrally located..
    • Disliked — Flabby pillows.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trippist's Summary
Date of Stay: October 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 02, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
HolidayInnExpress01, Mgt
(Management representative)
Oct 15, 2008
Thank you for your comments and glad to here your trip to Los Angeles was great, please remember to visit us again and get access to Universal Studios tickets, Free The Price is Right tickets, and discounted Museum tickets or Hollywood Tours.

Remember to ask us next time about the best of Los Angeles you never think you find! Again Thank You for staying with us. Corey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $155 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“fabulous hotel and location”

Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

5 of 5 stars
Burnaby Bc
Oct 15, 2008

We had such a great stay at this hotel. From check in, the staff was great ( Especially Anthony -front desk and marieta-dining room). Very friendly staff,courteous and helpful.Its a VERY clean hotel with beautiful rooms, nice and quiet too. They have a great pool, internet access, a gym, and free breakfast...the selection was actually pretty good..coffee,tea,juice,bacon,,cinnamon buns,biscuits,yogurt,eggs,toast,bagels,cereals,etc.It was a perfect start to the day. The hotel is central to everything..buses,subway,restaurants,shopping. Its in a very safe area of the city too. I highly recommend this hotel

  • This TripAdvisor Member:
    • Liked — the beautiful rooms,location,cleanliness
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evolzam's Summary
Date of Stay: October 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: April 20, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Theme / Amusement park, Shopping
Was this review helpful? Yes No
Management Response
HolidayInnExpress01, Mgt
(Management representative)
Oct 15, 2008
It is always wonderful to acknowledge our staff with great comments from our guest and we do reward our staff for excellent service. Please do remember us on your next trip to Hollywood and ask us how to make it more memorable. Thank You for your stay with us Because we are "Great Hotels Guest Love" Corey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $155 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
“Great location”

Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

Oct 7, 2008

My husband and I stayed at this hotel in July and found it to be an ideal location for exploring Hollywood and Los Angeles. I have just read a review about unhelpful staff and wish to say that our experience was just the opposite. We too found ourselves in a room facing the wall of the swimming pool. I could not sleep and felt very uncomfortable in this room . On the second morning we asked to be moved. The staff could not have been more understanding and helpful. We were able to move immediately. Having said this I could not have stayed another night in this basement room. It should be made clear when booking that the rooms are inferior but the staff are not to blame. By the sound of it this is probably common occurance! Breakfast was a plaesant experience with the food continually being freshly topped up by a lovely lady who seamed to be running it on her own. All in all out stay here was very good and we would definately return just making sure we dont have a pool wall view!!!!

  • This TripAdvisor Member:
    • Liked — great location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisa_P's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: August 22, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event, Shopping, Concerts / Music festival, Other
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 877-270-6397 from HIExpress.com

Reviews of Holiday Inn Express Hotel & Suites Hollywood Walk of Fame

( 12-16 of 28 )
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Holiday Inn Express Hotel & Suites Hollywood Walk of Fame Also Known As

Address: 1921 North Highland Ave, Los Angeles, CA 90068