Stayed from October 19 to 25, 2007. Our stay was great did not have any problems at all. Room was neat and clean. Loved the no smoking policy for the entire hotel. Breakfast was pretty good (sausage patties, hard boiled eggs, cream cheese, english muffins, bagels, small dnuts, danishes, hot and cold cereal, yogurt and fresh apples and oranges). Only about 10 minutes from airport and car rental. Could not print boarding pass and check in from the computer for hotel guests, so Erica at the front desk offered and called about an hour later to tell us she had checked us in and had our boarding passes printed. Very helpful staff. I would stay here again and recommend the place to friends and family!

We stayed at this hotel for the convenience to the airport. We checked in around 7 PM and asked for nearby restaurants. We had difficulty finding them, so if you don't have a car, you would need to order in. The hotel offers free shuttle service, so we elected to turn in our rental car after dinner so that we could shuttle directly to the terminal the next morning at 5 AM. Very convenient--and a nice shuttle driver (works a 12 hour shift, so we had him both times!)

The price was fair at approx. $100. We asked the desk clerk for additional pillows and blankets. We needed to pick them up at the desk as they don't deliver to the room. The clerk also agreed to print off our boarding passes, so that was a nice service.

Our kids enjoyed the pool - body temperature in August. Not real big, but we had it to ourselves. One last swim before leaving AZ.

The downside would be that this hotel has a neglected feeling. The rooms had a dated color scheme and the furniture was "beat up". The room was clean, but was in need of carpet and wallcovering. All appliances and electronics were in good working order. I can't rate the breakfast because we needed to leave before it was served.

I would probably look to stay in a different airport hotel in the future.

We booked for a stay between transferring from our flight from Europe. Starving, we found we needed a $10 cab ride to get to the closest restaurants. There is only a restaurant within walking distance in the Sheraton across the street. The location may be OK if you have a car, but if you don't you're stranded. When I asked about restaurants the clerk shoved a delivery menu to me...

The service is pretty apathetic, bordering on surly. Both evening and morning we had disinterested responses to requests for help. Getting linen for the sofabed was a major inconvenience for the desk clerk. In the morning we couldn't locate a luggage cart. The morning clerk just shrugged and said they only have one and someone must be using it. It was missing until just after we lugged all our bags in multiple trips. The refrigerator in our room still had leftovers from PF Chang's from an earlier visit and stunk when we opened it. There was trash left over from earlier guests in our room as well.

The carpets are worn, paint in the halls and the rooms is chipped and stained.

We stay at Comfort and Quality Inn properties quite a bit and expect the Comfort Suites line to be of a much higher quality than this property.

In the end, it's adequate but the service, decor and location disappointed us.

Dining near by is scarce. It is 15 minutes by auto to the heart of Tempe, Mill Street, where places abound.

My room was big, clean and comfortable. Unfortunately their computer was down and I had to go to the Sheraton across the road to a business center. Also the desk was tardy in passing on to me an important phone message.

Once you figure out how to find the place and return to the airport, you will probably be satisfied. It checked out as being the pragmatic best value in the vicinity of the Phoenix airport.