OK. I've now stayed here twice. First time alone on business, second time with kids. The stays were a year apart. Booked both times off Priceline for great rates. Here's the skinny:

The hotel is a series of resort-style, two-story units set amidst nicely-maintained grounds. It will never be a 4-star property. It simply lacks the physical plant. It is, however, a very decent 3-star property that has been dolled up.

The rooms are reasonably large. The beds and bedding are high-quality. The bathrooms have good water pressure and reliably hot water. High-
end toiletries are supplied. Each room has its own heater/AC unit, which can be rather noisy. There are bathrobes, and the towels are big and soft.

Beyond that, Buyer Beware. They try to gouge you for every last thing. If you are not a Priceline buyer, they hit you with a $15 per room daily "resort fee." What does that buy you? Not much. Mostly things you would assume would be included anyway -- parking, pool access, in-room coffee maker and a newspaper. Meantime, they want another $10 per day for internet access. Want a fridge in the room (included w/ a microwave and free internet at the Econolodge in Flagstaff)? Another $10 per day. Totally bogus. After I returned home, I found a BS charge for a minibar item we never touched (which they refunded when I protested).

As for meals, hold on to your hat! Breakfast for 2 adults and 2 kids would have cost upwards of $60 with tax and tip. I had breakfast here last year by myself on the company's dime. Decent spread, but not worth $20. The dinner restaurant is a tired, overpriced steak restaurant. For the money you would do much better to cross the street to the shopping center that houses a Roy's, a Ruth's Chris, and a nice brick-oven pizza joint.

All-in-all, I would gladly stay here again for the prices I paid, but only for the room. Priceline should know better than to try to sell this hotel as a 4-star hotel/resort.

We frequently book our hotel stays through Priceline or Hotwire. It is infuriating when you arrive to check in at some of the places and they charge you a "resort fee". You have no way of comparison shopping when they quote one rate for the room online and tack on surprise fees at the desk. I was very impressed when the nice clerk at The Scottsdale Plaza resort front desk informed us that the fee was waived for Priceline guests. That's a first! It shows respect for the guest and it demonstrates the integrity and honesty of the hotel's management practices. As for our stay we are happy to report that the grounds are beautiful and our room was above average. Not quite the 4-star level stated on Priceline, but certainly nice. I would be content to stay there again.

This "resort" is nothing but a Motel 6 with a fancy reception area and some new paint. All of the rooms open to the outside, which is not safe or deserves a 4 star rating. The rooms appear clean, but so do some Super 8's. I could nat imagine paying full price for this 2.5 star property.

For the price I guess we can't argue, but I won't ever do a Priceline search with "Scottsdale" & "Resort" again. Based on the reviews I get the sense that the quality of rooms is very hit & miss. Ours was just "okay": the room was extremely musty, the A/C was a wall unit that was hard to properly calibrate, and one of the two mattresses was definitely in need of replacement.

Everything about this place is just a touch "out of date" and I really don't think it deserves a 4-Star or Resort quality rating for anything. 3-1/2 maybe, but definitely not 4.