We frequently book our hotel stays through Priceline or Hotwire. It is infuriating when you arrive to check in at some of the places and they charge you a "resort fee". You have no way of comparison shopping when they quote one rate for the room online and tack on surprise fees at the desk. I was very impressed when the nice clerk at The Scottsdale Plaza resort front desk informed us that the fee was waived for Priceline guests. That's a first! It shows respect for the guest and it demonstrates the integrity and honesty of the hotel's management practices. As for our stay we are happy to report that the grounds are beautiful and our room was above average. Not quite the 4-star level stated on Priceline, but certainly nice. I would be content to stay there again.

This "resort" is nothing but a Motel 6 with a fancy reception area and some new paint. All of the rooms open to the outside, which is not safe or deserves a 4 star rating. The rooms appear clean, but so do some Super 8's. I could nat imagine paying full price for this 2.5 star property.

For the price I guess we can't argue, but I won't ever do a Priceline search with "Scottsdale" & "Resort" again. Based on the reviews I get the sense that the quality of rooms is very hit & miss. Ours was just "okay": the room was extremely musty, the A/C was a wall unit that was hard to properly calibrate, and one of the two mattresses was definitely in need of replacement.

Everything about this place is just a touch "out of date" and I really don't think it deserves a 4-Star or Resort quality rating for anything. 3-1/2 maybe, but definitely not 4.

We searched the internet looking for a resort on Scottsdale Road with 2 room suites. We picked this one based on its website and the rate. When we arrived it more than lived up to our expectations. We were warmly greeted from the moment we drove up to the lobby entrance. We had requested a suite near the main thoroughfare and the suite was apparently blocked at time of our booking. We had two rooms - living room and bedroom. It was perfect - it was quiet in the room - never heard our neighbors - and well maintained. The housekeeping was excellent and the grounds are very well maintained. You can sense that the staff - no matter what their job - are proud of where they work. We did have some problems in the bathroom the first day but the repairman came in ten minutes after our call and solved the problem. The staff greeted us by name whenever we were in the main lobby area waiting for our tour guides to pick us up. I could not think of a better place to stay in the Scottsdale area and we will be going back in the future. I can't say enough about the resort - an "11" in my books.