Pros:
Very Comfortable King Size Beds
New contemporary room fixtures
Free coffee pot and coffee/tea service in room
Away from the main street so noise is minimal
Walking distance to small shops and restaurants in Town and Country outdoor mall
Chain restaurants close by. Black Angus and Chilis.
Comforatable lobby with Wired internet access and shared printer
Free USA Today Newspaper delivered to room each morning
Various breakfast options available - for a price
Free coffee in lobby 24 hrs
Wired Free Internet access in room

Cons:
Noisy box air conditioners
Not much to do if you don't want to watch TV in the lobby or hangout by the pool
Priceier then most business hotels in area
No complimentary breakfast - local restaurants don't open til late morning
Wired Internet access only, no WI-FI available in whole Hotel or conference rooms
Minor Peeve - TV changer was slow and you could not go directly to TV channel. You have to scroll through each channel until you get to desired station.


I've stayed at better, I've stayed at worst. This hotel met my objectives, since I was at a week long conference at the same location.
Recommended for buisness, but not for weekend getaway or family fun trip.

This Marriot pertains to be recently remodeled, however:
-- the shower diverter valve leaked
-- the tub wouldn't drain with the plug in the upright position

The prices are indicative of suites and the rooms are small.

They could not provide me with a receipt on checkout and promised to FAX one by Monday -- today is Tuesday and still no receipt.
They charge $10.51 for breakfast that is rather poor even though the room rates are high -- it should be free.

Loacation is very good -- close to many good restaurants and the Biltmore Shopping Center

They had just finished extensive remodeling when we arrived. We had a room on main floor just off pool.

Pool and hot tub were good.

Free coffee was good.

Within two or less blocks. Numerous good places to eat with cheap happy hour snacks and drinks. Grocery store, public library with free internet accesss.
Numerous specialty stores including Trader Jacks, a high end used clothing shop,ethnic cafes.

We had a rental car but never used it.

Disappointment was the small room.

$10 breakfast buffet was overpriced for the offerings.

Dan and Ginny

We made a guaranteed non-smoking reservation here. We had never stayed here before, but it was close to our new Phoenix office. We were driving in from California. At 5:30 p.m. we called to confirm late arrival for midnight and were told that they would hold our rooms. Upon arrival we were confronted by Matt the night clerk and told that they had no rooms. He said they had guests who overstayed. We demanded an explanation and showed our confirmations. He yelled at us for "berating" him. We were firm, but professional. He was not. After getting no further help, they finally decided to put us up at a nearby lower quality hotel at no charge. The room we got was on a dense smoking floor which we took because there were no other hotels available in the area. This is the high season in Phoenix. It was miserable. Their policy to not honor guarantees must be a management decision. I have never had that happen in 30 years of business travel and then be confronted by a clerk with a bad temper and bad manners. And our staff stays at Marriotts and plans conferences with them all over the U.S. If they treat us so badly, I can only imagine how they treat everyone else. We���������ll never stay here.