Recently spent one night here prior to flying out from Sky Harbor Airport. We had stayed here two years ago for three nights and loved it. Unfortunately this experience wasn't as great. Not bad, but nothing exceptional. On the first stay the staff went out of their way to be friendly but this time not so. I'm wondering if it has a new manager. The physical facility is fine and the room was clean and comfortable but the great customer service experience from previously was missing. It was just average. We ate in the dining room anticipating a great meal but it was only average. In fact I couldn't eat my chicken as it was undercooked. The waiter did take it off the bill. It was convenient to the airport but not sure that I would stay here again.











