The only reason to stay at this hotel is if you have a flight early the next day or got stranded because of a cancelled flight. Having said that, it was perfectly adequate. They have a free shuttle to the airport available 24 hours a day, a microwave in the room, an ok breakfast spread starting before 5am, internet access, an outdoor pool and the staff was perfectly pleasant. The air conditioner rattled little and it was a little difficult to find the place (there's a 47th Street right next to 47th Place) but the room was clean enough and they got us to the airport on time. This is the low end of the Choice chain, so don't expect it to really be a three-star hotel. It's just a place to sleep. If you are catching a plane in the morning and have a rental car, I suggest you head down University to Mills Ave. near the ASU campus--lots of restaurants, stores and people.

Pros: In-room microwave and refrigerator, menus for restaurants that deliver to the hotel, vending machines that dispense hot pizza (not so much a pro, as an impressive feat of food distribution), friendly shuttle drivers (think Cheech and Chong … MAN). Good breakfast, including do-it-yourself waffles, boiled eggs, bagels, cereal, oatmeal, etc.

Cons: Postage stamp sized room, shower/toilet enclave door that would not lock, very noisy room. To catch the airport shuttle from the airport, you can only leave a phone message. The message fails to tell you that regardless of where you are, you must make your way to the blue diamond at the north terminal pick-up location to catch the shuttle (a fact that we did not learn until we called the front desk after waiting 30 minutes in the south terminal).

Aside from the vending machines, the Sleep Inn does not have on-site food services. Instead, walk across the street to the Hilton and enjoy free hors d'oeuvres during happy hour (5-7pm) at the on-site sports bar. Then, walk through the bar to the restaurant and indulge yourself on a reasonably priced dessert.

Bottom line: If you need to spend the night in Phoenix while you wait for your flight home the next day, one night at the Sleep Inn will not kill you.

We stayed at the Sleep Inn on the 15th May. We wanted somewhere to stay when we arrived in Phoenix at night before picking up a car the next day.

First the not so good news. We rang up for the Shuttle Bus when we got to the airport and were told it would be 20 minutes. We waited for 40 and it didnt arrive, we rang again and were told it was on its way. We waited another 20 and it still didnt arrive. In the end we just got a taxi.

The good news was that when we got to the hotel which is about 5 minutes away we got an immediate no questions asked refund for the taxi and apologies. They really dont seem that well set up shuttle bus wise. When we got it in the morning it was a plain van, all the other hotels had buses with their logos plastered all over. (on another note the bus only goes on the half hour so book early and be prepared that you may not get the slot you want)

The room was fine, good size, comfy bed and it had a microwave and a Fridge. The vending machines had loads of microwave meals and similar stuff which was very handy for one night.

All in all the room did exactly what we wanted and had a very convinient location, if they can sort the shuttle out it will be really good.

This is a good place for the money to stay near the airport. There is a lot of construction around Sky Harbor so it is a little tricky with the black letters on white signs to see where to turn and they are set back a little from the road. So if you get turned around you can be hunting a while. We finally found this hotel, and while we were hunting we called and honestly I let the phone ring until it times out each time with "your party is not answering". Well I think it should be embarassing to any hotel chain when a customer is in line in your lobby to check in, finally gets up, is holding the cell phone in their hand and has to ask the clerk why he is not answering the phone and you have been standing there calling the hotel to see if anyone ever answers. I asked him if he knew what that sound was... The next morning at checkout, the response from the daytime manager was "he was probably out smoking when you tried to call for directions", the only problem was there was another woman there who they claimed was a trainee, apparently they had not gotten so far as to the phone. I would have likely knocked $20 off my bill for the frustration; but if you don't have to, then you don't have to. The Hilton across the way has a very nice lounge (none at the SLepp Inn) and my burger was good as well. The rooms were nice, clean, quiet and comfortable, now if they could hire staff for the hotel you'd be all set!