Booked this hotel because we were thrown off our itinerary because our flight out of Chicago was delayed coming into Chicago. The thunderstorm had forced the plane to circle the airport and were delayed further because the plane had to refuel for the long flight to PHX. We were supposed to get in around 5pm Phoenix time and then drive a few hours north to Williams, however that was not going to be feasible because of the delay of almost six hours. The hotel for which we were originally booked was gracious enough to understand and cancelled our first night. So now we needed a place to stay the night. The Sleep Inn Airport had great rates online and plenty of non-smoking rooms available that night when we booked early in Chicago. However by the time we got there they turned away two phone calls saying they had no vacancy. Since they had a free airport shuttle, they probably filled up with weary travelers like us at last minute.
The shuttle took a little time getting to us, and the place where you pick up your shuttle does not feel very secure, but I fault that more to the sprawling design of Sky Harbor Airport and the not so great neighborhood surrounding it. We were waiting for another guest who had called for the shuttle but was nowhere to be found. The driver called the hotel, who in turn called the guest, and found that the person was in the middle of the taxi area. After making our way there to pick up the guest, we were off the hotel. It is not on the grounds of the airport, but not a considerable distance away either. When we arrived we were pleased to see how nicely lit up the hotel was.
Check-in was prompt: Sign, swipe and go. There seem to be two parts to this hotel. An older part and newer part because the hallway does an awkward jut to the left and through a door on the first floor. Our room was first floor about half way down the hallway from the desk. The hotel was quiet as to be expected at almost midnight to 1am-ish. Room was the basic, no frills older Sleep Inn design of built in furniture and everything out in the open. It also had a stand-up shower only but had great pressure and extra hot water. Exhaust fan was not very good at all, but water vapor dissipaits quickly in dry PHX. Bed was average, sheets were nice, pillows were good. Steam iron worked great.
In the morning the continental breakfast was your typical standard fare plus those wonderful make them yourself belgian waffles. Everything was fresh and tasty. Check out was fast and no surprises and the attendant called the shuttle for us. The shuttle took us back in the morning to the airport so we could catch the rental car bus to the facility and the driver dropped us at the appropriate place and helped with our luggage.
All in all a good clean hotel to spend the night and a good value for the weary traveler.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other