Booked this hotel because we were thrown off our itinerary because our flight out of Chicago was delayed coming into Chicago. The thunderstorm had forced the plane to circle the airport and were delayed further because the plane had to refuel for the long flight to PHX. We were supposed to get in around 5pm Phoenix time and then drive a few hours north to Williams, however that was not going to be feasible because of the delay of almost six hours. The hotel for which we were originally booked was gracious enough to understand and cancelled our first night. So now we needed a place to stay the night. The Sleep Inn Airport had great rates online and plenty of non-smoking rooms available that night when we booked early in Chicago. However by the time we got there they turned away two phone calls saying they had no vacancy. Since they had a free airport shuttle, they probably filled up with weary travelers like us at last minute.

The shuttle took a little time getting to us, and the place where you pick up your shuttle does not feel very secure, but I fault that more to the sprawling design of Sky Harbor Airport and the not so great neighborhood surrounding it. We were waiting for another guest who had called for the shuttle but was nowhere to be found. The driver called the hotel, who in turn called the guest, and found that the person was in the middle of the taxi area. After making our way there to pick up the guest, we were off the hotel. It is not on the grounds of the airport, but not a considerable distance away either. When we arrived we were pleased to see how nicely lit up the hotel was.

Check-in was prompt: Sign, swipe and go. There seem to be two parts to this hotel. An older part and newer part because the hallway does an awkward jut to the left and through a door on the first floor. Our room was first floor about half way down the hallway from the desk. The hotel was quiet as to be expected at almost midnight to 1am-ish. Room was the basic, no frills older Sleep Inn design of built in furniture and everything out in the open. It also had a stand-up shower only but had great pressure and extra hot water. Exhaust fan was not very good at all, but water vapor dissipaits quickly in dry PHX. Bed was average, sheets were nice, pillows were good. Steam iron worked great.

In the morning the continental breakfast was your typical standard fare plus those wonderful make them yourself belgian waffles. Everything was fresh and tasty. Check out was fast and no surprises and the attendant called the shuttle for us. The shuttle took us back in the morning to the airport so we could catch the rental car bus to the facility and the driver dropped us at the appropriate place and helped with our luggage.

All in all a good clean hotel to spend the night and a good value for the weary traveler.

We needed one night's stay before flying home to the UK, and booked here on the strength of previous reviews - we were not disappointed.

Staff at check-in were friendly and helpful, the room was clean (and large, contrary to other reviews, but maybe because we had a King bed?) There is free iced juice, tea and coffee 24hrs a day in the lobby and complimentary razor/ deodorant/ toothbrush/ toothpaste etc if you forget anything. The pool and spa were clean and nice (we really needed them as it was 106deg F, 41deg C when we arrived!) and internet access was free on 2 computers if you didn't have your own.

The air conditioner was a little noisy, but that's a small price to pay to sleep in relative comfort when its baking outside. The bed was fine, with 6 (yes, 6!) pillows and there is a fridge and microwave in each room. The free breakfast next morning had lots of choices, including fruit, cereal (even hot oat-type), a selection of breads 'n spreads and "make-your-own" waffles.

There is no restaurant on site, but the Hilton across the road has a restaurant and a bar with sandwich/burger/snack type (very nice) meals. You can even get Scottish beer there - we had a guest beer called Kilt lifter! There is also a Denny's within 5 mins walk.

The free shuttle to the airport runs approx every half hour, (takes under 10 mins) but you need to book it when you arrive at the hotel. If you arrive at the airport and need the shuttle TO the hotel, use the courtesy phone in the arrivals hall and they will come and pick you up.

For a good-priced, clean hotel close to the airport (but not under the flightpath) you really can't go wrong here.

We wanted a reasonable price and a hotel that would shuttle us to the airport early in the morning. The staff here was friendly and mroe than willing to help us with directions. We wanted to turn in our rental car the night before we flew home and this hotel provided us shuttle to the airport (only took about 10 minutes) at 5:30 AM. There are 2 computers for guests and they did not charge us to print our boarding passes (some hotels charge per page). The pool was a good size. We spent 3 hours there! I liked the stand up shower (no tub). Not sure if the beds were uncomfortable or if it was me, I just kept tossing and turning (could be because I knew we had to get up so early). Breakfast is provided from 5-10 AM so we were still able to eat before we left for the airport. Great bargain!

I needed a clean, reasonably-priced place to stay during a business trip. This is it. I stayed in the n/s queen room, which is 'small' as mentioned by others, but has a little microwave & frig (although the frig had a pizza box in it, so the maid doesn't look there each cleanup!).

Also has free wi-fi which is very important to me.

The A/C is the typical, noisy one by the window, but works well. OK free breakfast (think carbs, fruit, hard-boiled eggs) and free USA Today paper.

I went across the street to the Hilton sports bar for 'happy hour' cocktails and free munchies (as mentioned by another poster). It was tasty and there were free munchies, but NO free beer/wine anymore. (No restaurant in my hotel)

Staff was very nice. I have no problem staying here again. (A little confusing to find...47th street next to 47th Place.)