Stayed here for approx. 8 hours on a layover with my three children and elderly mother. Waited for a shuttle approx. 20 minutes. They hire another company at night to shuttle guests. We were on our way home after a long vacation and had 8 pcs of luggage plus our carry ons. The shuttle driver was nice and helpful. Upon arriving at hotel, I was told "this is not a four star hotel" by the front desk girl and that guests have to haul their own luggage and laughed about it with the other desk girl! Not a very good attitude. We arrived at 10 pm and the restaurant was closed so, I walked to the next hotel where there was a waffle house in front of it for a take out. Not bad considering. Room was ok. Beds were dbls and comfortable. Definitely only a 3 star. Paid $70 on HOTWIRE. Wouldn't pay more. The night front desk clerk - David was very good and made the difference in the stay.

Stayed for one night, and was generally pleased. We arrived on a late-night flight, so did not check in until about 2am. The front desk clerk was friendly, and the room clean and spacious when we arrived. Unfortunately, when we attempted to go to bed, the sleep number bed would not inflate. After changing rooms at 3am (not really a pleasant thing to have to do), the new bed worked. Once in the new room, called the front desk to request a wake-up call and a late (2pm) check-out. We did not receive our wake-up call, and our late check-out was not documented.

Overall impressions: The public areas and rooms have been recently renovated and are attractive and spacious. The rooms are clean. The pool is located next to a freeway offramp, and the deck area around it is very small - not the best experience, but acceptable for an airport hotel. I see that an earlier review also mentioned non-functioning sleep-number beds, I would recommend checking the bed as soon as you arrive. The front desk staff was friendly, if not overly effective.

My wife and I stayed at this hotel last weekend when we had to fly out of the Phoenix Airport at the unGodly hour of 5:30am. The hotel advertised 24-hour shuttle service, which is fairly rare in my experiences (although I do not claim to be an expert). When we checked in, we were informed that the shuttle ran from 5:30am until 10:30pm but that they would call us a cab and pay for it (something else I had never experienced in the past). The "cab" was a Towncar service.

The hotel room was somewhat oddly laid out but was very functional. Radisson recently upgraded all of their rooms to include Sleep Number beds and we found the bed to be comfortable but certainly not the most comfortable I've ever slept on. To be fair, neither my wife nor I sleep well before an early morning flight (probably due to fears of missing the plane) so I'm not sure if we might have been more optimistic about the beds under different circumstances. The room was well appointed and relatively spacious. No one could have found faults with the hotel or the hotel room's cleanliness. Wireless internet service was included as well. The front desk staff was very pleasant and professional. We had a few drinks at the bar but did not try to eat at the on site restaurant.

Overall an excellent stay at a recommended hotel.

My husband, myself, and a young child stayed here the night before our child was flying out of town early the next morning. We had a nice room on the upper floor with a balcony. The view from the balcony wasnt the best but it was neat to leave the curtains open and look outward but not downward. The tv hutch was broken but that was no biggy. The beds were nice and the couch sofa bed was also nice for use. We ate dinner at the restr. in the lobby and the food was good. Margarita's were also very good. We used the shuttle to take our son to the airport and then the shuttle came back to pick my husband and I up and back to the hotel, which meant no parking hassles at the airport or anything. That was nice as it was July 4th weekend and the airport was a complete mess and packed. The front desk service was wonderful as well as the restr. and the shuttle driver. We will stay here again.