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Radisson Hotel Phoenix Airport / Southbank: Traveler Reviews


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Radisson Hotel Phoenix Airport / Southbank
3333 East University Drive, Phoenix, AZ 85034
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern, southwestern six-story atrium hotel located 1 mile from Sky Harbor Intl Airport and 4 miles from downtown. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $185 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson Hotel Phoenix Airport / Southbank

( 14-18 of 34 )
“ok for a layover”

Radisson Hotel Phoenix Airport / Southbank

3 of 5 stars
Honolulu, HI
Jul 19, 2007

Stayed here for approx. 8 hours on a layover with my three children and elderly mother. Waited for a shuttle approx. 20 minutes. They hire another company at night to shuttle guests. We were on our way home after a long vacation and had 8 pcs of luggage plus our carry ons. The shuttle driver was nice and helpful. Upon arriving at hotel, I was told "this is not a four star hotel" by the front desk girl and that guests have to haul their own luggage and laughed about it with the other desk girl! Not a very good attitude. We arrived at 10 pm and the restaurant was closed so, I walked to the next hotel where there was a waffle house in front of it for a take out. Not bad considering. Room was ok. Beds were dbls and comfortable. Definitely only a 3 star. Paid $70 on HOTWIRE. Wouldn't pay more. The night front desk clerk - David was very good and made the difference in the stay.

  • This TripAdvisor Member:
    • Liked — sleep number beds
    • Disliked — front desk girls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawaiianwahines's Summary
Date of Stay: July 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: October 26, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Overall good, some problems”

Radisson Hotel Phoenix Airport / Southbank

3 of 5 stars
Minneapolis, MN
Dec 28, 2006

Stayed for one night, and was generally pleased. We arrived on a late-night flight, so did not check in until about 2am. The front desk clerk was friendly, and the room clean and spacious when we arrived. Unfortunately, when we attempted to go to bed, the sleep number bed would not inflate. After changing rooms at 3am (not really a pleasant thing to have to do), the new bed worked. Once in the new room, called the front desk to request a wake-up call and a late (2pm) check-out. We did not receive our wake-up call, and our late check-out was not documented.

Overall impressions: The public areas and rooms have been recently renovated and are attractive and spacious. The rooms are clean. The pool is located next to a freeway offramp, and the deck area around it is very small - not the best experience, but acceptable for an airport hotel. I see that an earlier review also mentioned non-functioning sleep-number beds, I would recommend checking the bed as soon as you arrive. The front desk staff was friendly, if not overly effective.

  • This TripAdvisor Member:
    • Liked — The functional bed
    • Disliked — The non-functional bed
    • Tips/Secrets: — Easy access to most of the valley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPLSDavid's Summary
Date of Stay: December 2006
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: July 13, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great Hotel near the Airport”

Radisson Hotel Phoenix Airport / Southbank

5 of 5 stars
College Station, TX
Oct 19, 2006

My wife and I stayed at this hotel last weekend when we had to fly out of the Phoenix Airport at the unGodly hour of 5:30am. The hotel advertised 24-hour shuttle service, which is fairly rare in my experiences (although I do not claim to be an expert). When we checked in, we were informed that the shuttle ran from 5:30am until 10:30pm but that they would call us a cab and pay for it (something else I had never experienced in the past). The "cab" was a Towncar service.

The hotel room was somewhat oddly laid out but was very functional. Radisson recently upgraded all of their rooms to include Sleep Number beds and we found the bed to be comfortable but certainly not the most comfortable I've ever slept on. To be fair, neither my wife nor I sleep well before an early morning flight (probably due to fears of missing the plane) so I'm not sure if we might have been more optimistic about the beds under different circumstances. The room was well appointed and relatively spacious. No one could have found faults with the hotel or the hotel room's cleanliness. Wireless internet service was included as well. The front desk staff was very pleasant and professional. We had a few drinks at the bar but did not try to eat at the on site restaurant.

Overall an excellent stay at a recommended hotel.

  • This TripAdvisor Member:
    • Liked — Closeness to airport, shuttle/towncar service, well appointed rooms, great staff
    • Disliked — Nothing comes to mind
    • Tips/Secrets: — I wish I would have known that Priceline and Hotwire used this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fuzzylogik's Summary
Date of Stay: September 2006
Traveled with: Spouse / significant other
Visit was for: Personal event (wedding, ...)
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice Stay”

Radisson Hotel Phoenix Airport / Southbank

4 of 5 stars
Prescott Valley, Arizona
Oct 12, 2006

My husband, myself, and a young child stayed here the night before our child was flying out of town early the next morning. We had a nice room on the upper floor with a balcony. The view from the balcony wasnt the best but it was neat to leave the curtains open and look outward but not downward. The tv hutch was broken but that was no biggy. The beds were nice and the couch sofa bed was also nice for use. We ate dinner at the restr. in the lobby and the food was good. Margarita's were also very good. We used the shuttle to take our son to the airport and then the shuttle came back to pick my husband and I up and back to the hotel, which meant no parking hassles at the airport or anything. That was nice as it was July 4th weekend and the airport was a complete mess and packed. The front desk service was wonderful as well as the restr. and the shuttle driver. We will stay here again.

  • This TripAdvisor Member:
    • Liked — Shuttle Service, Hotel Security, Staff, Restr.
    • Disliked — Broken TV Stand
    • Tips/Secrets: — This is very close to the airport and other hotels and some dining.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelfrmaz's Summary
Date of Stay: September 2006
Traveled with: Family with young children
Visit was for: Other
Age group: 35-49
Member since: March 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Definitely a good deal!”

Radisson Hotel Phoenix Airport / Southbank

4 of 5 stars
Hickory, NC
Aug 18, 2006

I named my price of $39 on Priceline and it was accepted. I found out afterward the hotel would be the Radisson Phoenix Airport on University Blvd. Some of the reviews were bad, but I figured for the price it couldn't be THAT bad.

My young son and I were traveling to Phoenix for a family get-together and just needed a hotel room for one night. We arrived late during a raging monsoon storm! Yikes! When we got to the Radisson, the night desk clerk (a man) did not look up from his computer screen for what seemed like a long time. I was standing right across from him! Finally he looked up and said "do you need something?" Uh.... yeah... how about to check in? Duh. After that he was fine. We requested a 2pm checkout (normal is 12 noon) and he said it wouldn't be a problem.

We got a room with a king sleep-number bed. We got into the hotel room and tried out the bed. As I tried to lower the number on my side of the bed (with the remote) the thing completely deflated! It was flat as a pancake and wouldn't respond to the remote any longer. But after calling down to the desk we were moved to another room (on the "Executive Level - 6"). You need a 6th floor key card for the elevator to even go up to that level. That seemed cool and a little more safe. For $39 bucks you can't beat that. The new room was the same layout, not sure why it's "executive" but whatever. The bed worked great and all was well.

The disappointments were: no fridge and no microwave. Those would have helped.

The room was clean, the bathroom was clean and nice. I didn't see a problem. They give you a little card to fill out and hang on your door to order room service breakfast (needs to be on door by 1 am), which we did, and it was delivered promptly when we indicated the next morning. They forgot our toast but I called and they brought it right up. It was marginally good. It was nice not to have to get up and shower, get dressed, etc. just to go have breakfast. We were tired.

We went swimming later in the pool. No one was out there except one other guest. It was nice. Then we checked out. It took quite a long time being that there was only one desk clerk and two people in front of me. The clerk was very professional and good. She was a woman with a foreign accent - Pakistan or the like. I think her name was Venetia. Very good.

The location was good - easy to get to and convenient. The neighborhood is FINE - I didn't understand why some people felt unsafe there.

Overall I am very pleased with the Radisson. My sister paid full rate and wasn't quite as pleased (I can understand that!) but for what I paid, it was very nice.

  • This TripAdvisor Member:
    • Liked — Price
    • Disliked — No fridge or microwave
    • Tips/Secrets: — USE PRICELINE! No guarantees you'll get this property, but it's a great deal.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
thefitzs6's Summary
Date of Stay: August 2006
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: September 15, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $185 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Radisson Hotel Phoenix Airport / Southbank

( 14-18 of 34 )
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Radisson Hotel Phoenix Airport / Southbank Also Known As

Address: 3333 East University Drive, Phoenix, AZ 85034