I booked this hotel on priceline.com and I was reported to be a 2 1/2 star hotel. After staying there, I'd have to say it was more like a 3 star, and a nice 3 star at that. Nice room with Sleep Number beds, free wi-fi, free coffee in the lobby, and a friendly staff. Combine that with the fact that I paid $36 + tax for a night's stay and I have to give this hotel 4 stars on yelp.

Booked our stay via Hotwire and was initially pleased at the great price. We checked in after a long day of flying and were told that the only available room was a handicapped accessible room. Normally I find these rooms to offer lots more space, without compromising much else. HOWEVER, with the exception of the comfortable bed, this room was a disaster. No bathtub in the bathroom (big problem when you have an 18 month old that is afraid of showering). Worse yet is that the shower consisted of a showerhead. No shower curtain, no partition. In fact, all the water from the shower ends up drenching the entire bathroom floor because the shower area is actually on a raised surface, allowing the water to cascade down and collect all over creation. This could create a dangerous situation for those who actually are handicapped. No counter space in the bathroom. There is a small counter area with zero lighting outside of the bathroom - completely useless. Our toiletries were quite aptly named, seeing that they were placed on the back of the toilet (really nice touch Radisson!). Definitely will not stay again.

We booked through priceline and got a pretty good rate but there is no way this should be a 3 star from priceline. The lobby is decent and the breakfast buffet was pretty good. However, they put us in a room equipped for a disabled person. The bathroom was terrible, did not seem clean, no bathtub, and no partition between the shower and the rest of the bathroom. That's right not even a shower curtain. It felt like you were taking a shower in a dorm. Water was everywhere, but how could you help it. Avoid.

The front desk staff was completely unknowledgeable, unenthused about their jobs, and didn't follow through with any promises. We reported the broken bed and sliding door TWICE, and it never got fixed. Checking out took 45 mins because of incorrect billing, and even after all that time, we were STILL charged incorrectly on our credit card, and had to waste more time on the phone trying to fix the errors. The bed was the most uncomfortable thing, since it was uneven and broken (sleep number). A little more competent staff can do an average hotel wonders...instead, the staff alone made this stay one that will prompt me to poorly review the Radisson Phoenix Airport on any travel review site I visit.