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Radisson Hotel Phoenix Airport / Southbank: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 35 Reviews
5.0 of 5 stars
8
4.0 of 5 stars
13
3.0 of 5 stars
6
2.0 of 5 stars
4
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 174 hotels in Phoenix
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  • Hotel class: 3 of 5
  • Rooms: 163
  • Address: 3333 East University Drive Phoenix, AZ 85034
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Modern, southwestern six-story atrium hotel located 1 mile from Sky Harbor Intl Airport and 4 miles from downtown. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $155 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson Hotel Phoenix Airport / Southbank

( 9-13 of 35 )
“Overly pleased with my stay!”

Radisson Hotel Phoenix Airport / Southbank

4 of 5 stars
Las Vegas, NV
May 7, 2008

I booked this hotel on priceline.com and I was reported to be a 2 1/2 star hotel. After staying there, I'd have to say it was more like a 3 star, and a nice 3 star at that. Nice room with Sleep Number beds, free wi-fi, free coffee in the lobby, and a friendly staff. Combine that with the fact that I paid $36 + tax for a night's stay and I have to give this hotel 4 stars on yelp.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veeRob's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 25-34
Member since: September 16, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Tourists
I do not recommend this hotel for:
Great pool scene
Was this review helpful? Yes No
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Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Don't get stuck in a handicapped accessible room!”

Radisson Hotel Phoenix Airport / Southbank

2 of 5 stars
Hershey, PA
Apr 21, 2008

Booked our stay via Hotwire and was initially pleased at the great price. We checked in after a long day of flying and were told that the only available room was a handicapped accessible room. Normally I find these rooms to offer lots more space, without compromising much else. HOWEVER, with the exception of the comfortable bed, this room was a disaster. No bathtub in the bathroom (big problem when you have an 18 month old that is afraid of showering). Worse yet is that the shower consisted of a showerhead. No shower curtain, no partition. In fact, all the water from the shower ends up drenching the entire bathroom floor because the shower area is actually on a raised surface, allowing the water to cascade down and collect all over creation. This could create a dangerous situation for those who actually are handicapped. No counter space in the bathroom. There is a small counter area with zero lighting outside of the bathroom - completely useless. Our toiletries were quite aptly named, seeing that they were placed on the back of the toilet (really nice touch Radisson!). Definitely will not stay again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h_wil1211's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: April 13, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not Good”

Radisson Hotel Phoenix Airport / Southbank

2 of 5 stars
Louisville, KY
Apr 14, 2008

We booked through priceline and got a pretty good rate but there is no way this should be a 3 star from priceline. The lobby is decent and the breakfast buffet was pretty good. However, they put us in a room equipped for a disabled person. The bathroom was terrible, did not seem clean, no bathtub, and no partition between the shower and the rest of the bathroom. That's right not even a shower curtain. It felt like you were taking a shower in a dorm. Water was everywhere, but how could you help it. Avoid.

  • This TripAdvisor Member:
    • Disliked — Bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gaham's Summary
Date of Stay: April 2008
Member since: August 09, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Clean Hotel, Lovely Grounds, Terrible Staff.”

Radisson Hotel Phoenix Airport / Southbank

1 of 5 stars
Milwaukee, WI
Dec 11, 2007

The front desk staff was completely unknowledgeable, unenthused about their jobs, and didn't follow through with any promises. We reported the broken bed and sliding door TWICE, and it never got fixed. Checking out took 45 mins because of incorrect billing, and even after all that time, we were STILL charged incorrectly on our credit card, and had to waste more time on the phone trying to fix the errors. The bed was the most uncomfortable thing, since it was uneven and broken (sleep number). A little more competent staff can do an average hotel wonders...instead, the staff alone made this stay one that will prompt me to poorly review the Radisson Phoenix Airport on any travel review site I visit.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilwaukeeGrrl's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“OK”

Radisson Hotel Phoenix Airport / Southbank

4 of 5 stars
Pinetop, Arizona
Oct 22, 2007

stayed down at the Phoenix Airport Radisson a couple of weekends ago - for around 100 bucks an night, we got a clean, quiet room - front desk was short-staffed, but she did the best she could to get us checked in as quickly as possible - TV new, sleep number bed as well -

The breakfast buffet the next morning was good as well, plenty of scrambled eggs, potatoes, bacon/sausage, pastries, fruit, juices, etc. - compared to what one gets at a Denny's these days, it was a real bargain at around 9 bucks a person - I'll stay there again when I need to stay at a place near the airport -

  • This TripAdvisor Member:
    • Liked — conveniently located near the airport
    • Disliked — front desk short staffed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
podoho's Summary
Date of Stay: October 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: October 18, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $155 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Radisson Hotel Phoenix Airport / Southbank

( 9-13 of 35 )
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Radisson Hotel Phoenix Airport / Southbank Also Known As

Address: 3333 East University Drive, Phoenix, AZ 85034