We needed a room close to the airport, to catch an early morning flight. Check in was quick, and they handed each of us a warm chocolate chip cookie. That was nice, but then we saw our room and it was spacious and inviting. The sheets smelled wonderful, faintly of citrus. The next morning we were up early and checked out when the desk clerk asked if we needed their shuttle to the airport. We said no thanks, we needed to park our car at the terminal. She then told us we could leave our vehicle in the hotel lot for a few days AT NO CHARGE. Wow! So, we lingered over another cup of coffee and took the shuttle right to our terminal. It was a great way to start our long weekend. By the way, on our return, the shuttle was easy to catch right back to our car. No hassles. We didn't have a chance to check out the pool or other amenities, but you can be sure we'll be back again soon. This hotel knows the definition of customer service.

This hotel is located in the heart of Phoenix and is just a stones throw from the Phoenix Airport, even though you are that close you do not hear that planes at all. The property is a good value but is dated somewhat, and the room we stayed in had a musky smoke oder to it, as though the room had been a smoking room at some point in the past. The free breakfast was alright, but if there is a long line, I would skip it. The staff was very helpful, and even let me check in before 12 noon, and gave me a choice of rooms on the property. If you are not into kids stay away from the rooms that are near the pool as it gets loud. There are several restaurants located close by just north on 44th St. (Moes, IHop, Grill Next Door (burger joint), Slotsky's Deli, etc)

I travel to Phoenix for business about once a quarter for business and have stayed at this property twice now.

Both times I have found that:
-- The room was clean, and the photos on Travelocity etc are a true representation of what you get
-- Rooms are a "suite" that I expect from Doubletree including separate sleeping area and microwave and small fridge
-- The front desk staff is above average especially for an airport location
-- The breakfast buffet was free and not very crowded (I only stay mid-week when families etc are not around like weekends)
-- Parking was available and free

The complaints on noise likely come from this location having open common courtyards - not a closed "box" design. I have really not had an issue though with noise.

In my view this property is a safe bet for Phoenix airport stays - and I will use it again in the future for my business trips.

My family stayed at the Doubletree for 2 nights. We were in town for an ASU graduation.

We arrived at the airport and used the courtesy phone in baggage claim to call the hotel. The shuttle arrived in less than 10 minutes.

Check-in was quick and simple and the whole family loved the warm chocolate chip cookies. Our room/suite was terrific. A very spacious living area with a fold out sofa bed. It also had an in-room safe, microwave, fridge, coffeemaker and 46" flat panel TV.

The bedroom was roomy and had its own TV. The king size bed was extremely comfortable.

We ordered room service one night and they were quick and friendly.

The room rate included a breakfast buffet. It was the standard large chain included buffet.

The staff were always friendly and even provided a complimentary tube of toothpaste after ours was comfascated by TSA.

The hotel is in a business park close to the airport, so there are not a lot of ammenities closeby, although this was not an issue for our short trip.

Noise was not an issue. After video check out I requested the shuttle to get back to the airport and the driver was outside in less than 2 minute.

I would recommend this hotel.