I stayed at the Bel Air Hotel in Buenos Aires. Any association with the Bel Air Hotel in Los Angeles you may forget right now. At first we were thrilled with having a clean, newly refurbished hotel in the Recoleta area that was affordable. Then we found out that three people had called and left messages with the front desk for us, and they never told us. Little by little we found that they try to cut costs anyway they can. The food at breakfast was the cheapest quality. Part of our family comes from that area so we know this for a fact. We ordered a private car to take us to a friends house and the just called a taxi and made excuses that they are all the same (THEY ARE NOT). Compared to some of the dives that you find in B.A. this is a welcome improvement, but the service and management is not up to the refurbishment.

We had the occasion to stay in a hotel in Recoleta district for two separate nights. Disabled access is important to us. Previously visited the hotel to check the accessibilty issues and was immediately a shown room suitable for disabled people - bathroom is a "wet room", ideal for those using a wheelchair. These are superior grade rooms but at standard room prices. Am unsure of the difference internally, but plenty of space and we even had a balcony (on the 6th floor) looking out of the street. The room and hotel are quiet and extremely comfortable. It is rated a 3 star but I would suggest it is a 4 star.
Staff extremely helpful; breakfast was a plentiful and varied buffet; we ate in the restaurant, which being at the front of the building is also patronised by non-residents (and the fact that it is so patronised recommends it in an area where there are very many high quality restaurants). Good menu & food & wine. Reasonable price.
Boutique style hotel. Good price (389 pesos - less than 100 euro for B&B for 2) in probably the most upmarket district in Buenos Aires (well, I think Recoleta is better than Palermo anyway!). Recommended.

Where do I start:
1. Asked for two non-smoking rooms, was put in a stinky smoking one. When asked for change: was told that no rooms were available and suggested to wait until tomorrow.
2. When the towels were not changed in 2 days I called downstairs and was told that they would bring some right away: never happened. So I just took some from my friends room.
3. They ordered cab for us to go to airport: we gave the girl the exact name of the airport. Guess what! They took us to a different airport (both drivers) and refused to take us back to the correct one without pay. We almost missed the flight to Iguazu because of wonderful service at BelAir.
4. Overpriced!!! Stay at Ayres or Home for better atmosphere and staff.

We stayed in this hotel from Sept 30 to October 3rd. The location was wonderful, and the room was quiet, modern and well-kept with comfortable beds, modern bathroom and a useful desk to work on. I can't say enough about the helpful, attentive staff. And a pleasant surprise was the excellent food in the restaurant - so much so that we ate there two nights. We would surely stay there again, and recommend it highly.