Like Dr. Frankstein, they are trying to create life from dead body parts. The new appeal is way bias to the kitsch side, the "greek" "afresco" made by a local "artist" at the looby, the fake black marble columns and the all black furniture will let you know this as soon as you arrive. Also, unless you have a rubber backbone and a giraffe neck DO NOT sleep in this Hotel, the mattresses were not yet resuscitated by the dear Doctor and the 3 or 4 remaining functional springs will make you miserable all night. Mine had such a strong tilt do the right that at 3AM i switched it by the floor. As a premium, Dr Frank had a work in progress in the room next door and hammered into my dreams at 8AM sharp. Shower is strong and hot I must say. Staff is very, very, very helpful but I am sure there are better choices and better prices than this one.

It was our first time in Buenos Aires and we had a great eight days stay at the Kempinski Park Plaza (group of 10). Exceptionally well located in Recoleta neighborhood, whithin walking distance of all shopping and interest areas. The staff at the hotel is extremely friendly, helpful, polite and all spoke excellent english. I've read about the small elevators are true but not an inconvenience. if you have been in Paris their elevators is smaller than the one in Kempinski hotel! The entire place has a very european feel and we were pleased from the minute we walked in the door and saw all the comfortable yet stilysh antique in the lobby ... yet it was simple unpretentious and located in one of the city's most beautiful neighborhoods. A great place to stay for lots of reasons.

I had seen all the negative reviews of this hotel - but decided to give it a try anyways. Spent 10 days here and found that it was like a home-away-from-home for me.

The property is small - a true boutique hotel, but with lots to offer! The rooms are newer and spacious by most city hotel standards. There was a small restaurant and bar in the lobby with free breakfast every morning, as well as a computer for free use!

The staff was excellent! Everyone knew my name by the first day! I checked in at 9am and they worked hard to get me my room early - even though I had arrived 6 hours prior to check in time! Twice-daily maid service helped to keep the room fresh and clean.

The guys at the front desk arranged many tours of the city for me - and worked hard to make sure that every aspect of my stay was perfect. I would return to this hotel just because the staff was so nice and helpful - like a bunch of friends who are all trying to help you out. Mostly everyone spoke English - and to those people who wrote reviews about not all the staff knowing English, i say "LEARN SPANISH YOU AMERICANS!"

The hotel is located on a safe street - in a quiet part of the city but close to several great restaurants and a very posh shopping mall. The staff even suggested a few convenince store around the corner to get sodas and snacks since they were cheaper than the minibar in the room. There are 2 major banks on the next block over - very convenient for changing money and using the ATMs.

Overall a stay that exceeded my expectations and then some. Great staff, great location, great property and would recommend to anyone visiting Buenos Aires!

My husband and I booked this hotel for our stay in Buenos Aires. After reading all the reviews I was very nervous. There were more negative comments than positive ones but after just coming back from a week long stay at this hotel I have nothing but good things to say. It is a small boutique hotel and that was not a surprise (as it does say so in the description) which was neat. Rooms were clean and comfortable. There was no problem with the check-in process. There are 2 elevators with maual doors but presented no problems. Breakfast was fine. Just like any other breakfast you can have at any outside cafe. Concierge and staff service was remarkable! Anything we needed at whatever time there was always someone there to help us! They recommended places to visit and would arrange any transportation needed. The hotel is located in Recoleta area on a very quiet street which was also a plus! I would definitely recommend this hotel!!!!