I had seen all the negative reviews of this hotel - but decided to give it a try anyways. Spent 10 days here and found that it was like a home-away-from-home for me.
The property is small - a true boutique hotel, but with lots to offer! The rooms are newer and spacious by most city hotel standards. There was a small restaurant and bar in the lobby with free breakfast every morning, as well as a computer for free use!
The staff was excellent! Everyone knew my name by the first day! I checked in at 9am and they worked hard to get me my room early - even though I had arrived 6 hours prior to check in time! Twice-daily maid service helped to keep the room fresh and clean.
The guys at the front desk arranged many tours of the city for me - and worked hard to make sure that every aspect of my stay was perfect. I would return to this hotel just because the staff was so nice and helpful - like a bunch of friends who are all trying to help you out. Mostly everyone spoke English - and to those people who wrote reviews about not all the staff knowing English, i say "LEARN SPANISH YOU AMERICANS!"
The hotel is located on a safe street - in a quiet part of the city but close to several great restaurants and a very posh shopping mall. The staff even suggested a few convenince store around the corner to get sodas and snacks since they were cheaper than the minibar in the room. There are 2 major banks on the next block over - very convenient for changing money and using the ATMs.
Overall a stay that exceeded my expectations and then some. Great staff, great location, great property and would recommend to anyone visiting Buenos Aires!








