Originally booked at Kempinski Chateau Park Hotel and on our arrival, was told that there were no rooms available. After several minutes of arguing, agreed to be "upgraded" to the Kempinski Park Plaza. Needless to say, I was a little upset as I had read that this hotel chain had a habit of transferring their clients to one of their other properties. However, after being sent to the Kempinski Park Plaza (cab at the hotel's expense), our treatment by staff was excellent, our room, although a little shabby, was extremely quiet, the bedding of top quality linen and a very sufficient breakfast available. Yes, the elevator was "unique" but isn't that why you travel the world -to have experiences that one doen't have at home? Staff was very kind, bringing us chocolates to our room, after we had
experienced an attempted "holdup" on 9 de Julio at 3 o'clock in the afternoon. All in all, a very satisfactory stay.

Very nice but slightly noisy hotel, especially in the back. A well-maintained boutique. Extremely fine location. Has a very nice English-speaking staff who will go out of their way to please you. I spent 10 nights there out of a total of 22 in Argentina. The hotel is badly underrated on here. I think I know more about it from the length of my stay than most of these reviewers do!

I spent a month travelling around beautiful Argentina and had an absolutely fantastic time until I ended up staying in this hotel.

I just wished I'd checked out all the other reviews on this hotel before I booked it - I can second what everyone else has writen.

Rude staff - where do they get them from? Everyone else in the country are very friendly.

Pathetic Breakfast.

Tatty, miserable rooms.

Save yourself from a waste of time and money and don't stay here! B A has great places to stay this is certainly not one of them!

the good location is the only positive thing about this hotel
the rooms are noisy and not well maintained -- and the tiny elevator is a permanent trap
at breakfast nothing is good quality (not even the coffe) and nothing gets replaced when it is finished
the staff is rude and unhelpful
the people at reception only only make themselves available to you at departure when they try to convince you to get in one of their taxis (obviosly everpriced) from which they probably get a commission
i am surprised that this hotel still bears the kempinski name and that it is still offered by sevealr websites with good reputation
shame on Alejandro Servan Valdes the general manager who let this interesting property becomes the classic TOURIST TRAP!!!