Very nice but slightly noisy hotel, especially in the back. A well-maintained boutique. Extremely fine location. Has a very nice English-speaking staff who will go out of their way to please you. I spent 10 nights there out of a total of 22 in Argentina. The hotel is badly underrated on here. I think I know more about it from the length of my stay than most of these reviewers do!

I spent a month travelling around beautiful Argentina and had an absolutely fantastic time until I ended up staying in this hotel.

I just wished I'd checked out all the other reviews on this hotel before I booked it - I can second what everyone else has writen.

Rude staff - where do they get them from? Everyone else in the country are very friendly.

Pathetic Breakfast.

Tatty, miserable rooms.

Save yourself from a waste of time and money and don't stay here! B A has great places to stay this is certainly not one of them!

the good location is the only positive thing about this hotel
the rooms are noisy and not well maintained -- and the tiny elevator is a permanent trap
at breakfast nothing is good quality (not even the coffe) and nothing gets replaced when it is finished
the staff is rude and unhelpful
the people at reception only only make themselves available to you at departure when they try to convince you to get in one of their taxis (obviosly everpriced) from which they probably get a commission
i am surprised that this hotel still bears the kempinski name and that it is still offered by sevealr websites with good reputation
shame on Alejandro Servan Valdes the general manager who let this interesting property becomes the classic TOURIST TRAP!!!

I was looking for a 4-star hotel, and that's how this one is rated on Expedia. Before booking, several months ago, I checked the reviews here on TripAdvisor and they were fine. Later on new reviews were added that suggested problems with this hotel. I'm sorry to say that I feel that these recent reviews are correct. This hotel is certainly not a 4-star (indeed here on TripAdvisor it is only 3-star; I would rate it 2.5). The hotel is small, the rooms are just OK, certainly nothing luxurious. Breakfast had very little selection - very different from hotels in Europe - maybe this is the standard in Argentina, it's my first time here. Also annoying that they would charge US$14 per day for Internet access, however we avoided that by using a strong-enough unsecured WiFi signal that reached in from a neighboring building.

The bathroom had extremely limited space for personal toiletries. The cold-water handle of the bidet could hardly be turned and when forced made a terrible noise like a fire alarm.

There was a small bar in the room with a little brass sink but apparently this was only decoration as there was no water coming out of the faucet.

The concierge was really very nice and helpful, and so were the bar/breakfast attendants. But the front desk clerk (small desk; one clerk; long line) was unpleasant, bothered, and outright rude to some.

This was my first stay at a Kempinski and it did not leave a good impression. Not worth the price paid. I won't be seeking this brand in future travel.