I have just returned from a week at tropicana and had a great experience during my stay there. The staff were really nice and courteous, excellent customer service; the guys I came into contact with worked really hard to make my time there comfortable. The rooms are basic but well maintained and clean, which are the most important things when youre out most of the day on excursions or sunbathing so luxury wasnt an issue. The pools were well kept and the qualified masseuse service is great and well worth the money, the stress was falling off me. Once or twice a week a traditional egyptian themed night was put on for about 80EGP (8 quid uk sterling), sounds tacky but was a great night. Me and my mate got dragged up to take part and a member of staff was kind enough to take some shots on my mates camera. We didnt realise this until afterwards and thought that was really kind of them to do that. We went half board and the breakfast and diner service was pretty good too. Im a fussy eater at the best of times so maybe im not in a position to comment as I often ventured to pizza hut or mcdonalds for food instead but there was plenty of different foods to choose from.

Overall this place was great value for money and Id stay there again if I was on a shoestring budget and wasnt looking for luxury.

We stayed here for 2 weeks B&B and found the hotel and staff fine. We were in the Jasmine part of the hotel which is in the newer part of the hotel about a 5-10 minute walk from the main reception. There wasn't loads of steps but there were a few slopes to go up but nothing too major. There is as second reception but I don't think it is fully functional yet so we didn't use it. We asked to change rooms on arrival as the first room had a funny smell when we flushed the toilet and was a bit shabby. The second room was on the first floor with a balcony and a lovely view of Naama Bay and the red sea. The room was fine - cleaned every day. The bathroom has a hair dryer which I found ok and I have thick hair! The TV has quite a few channels some in english including BBC World and BBC Prime. We tipped the room boy 1USD a day and got excellent service. We took a travel kettle as the rooms don't have a kettle and found this invaluable. We went back to reception and they said they had no safes left but when we checked in they told me to go and unpack and then get a safe. I stood my ground and eventually got a safe. The safes are free of charge but are very small. enough to put a wallet and phone in. But they are quite long. Breakfast was ok. There was a choice of scrambled eggs, omlettes, cold meats, pancakes etc. You can make your own toast too and just ask omlette man to do some fried eggs. There was fried potaotes too but try these with caution as they were covered in loads of garlic - not for us first thing in the morning!! We used 2 pools whilst there and found both of them fine. We mainly stuck to the one just outside our room. However there is a problem with sunbeds. What people are doing is asking the pool man to save them a sunbed and then not turing up until 3pm to use it!! Which is unfair to guest who arrive down at 9 or 10 and want to spend the day there. There was an incident where Brits took sunbeds that had been saved and at 3pm these Russian women arrived and expected their sunbed to be saved all day and they actually tipped the Brits off the sunbeds and said it was theirs. But if you want a sunbed just give the pool man a t-shirt/towel the night before and he will save it for you. Apart from that everthing else was ok. There is a pool bar by every pool serving club sandwiches/burgers lagers/soft drinkd etc. The only time we were hassled for a massage was on the first day after that they more or less left us alone. The beach was awful. The sunbeds are on top of each other. You actually have to go to the bottom of the sunbed to get off it!! There was hassle for massages, newspapers, boat trips etc and when you said no they called you a loser. You were hassled every couple minutes and if you pretend to be asleep or have your Ipod on they tap you on the shoulder!! Absoulutely awful. We only lasted there for an hour!! There is another beach next door called Viva beach which is a public beach and that was ok. We paid 30LE pp and they supplied towels. We were hassled a couple of times but nothing that would ruin the day. We aslo tried another beach which belonged to the Jolie Ville. It was the second JV beach as you walk down. They also charged us 30LE pp but as it is a private beach you get no hassle whatsoever. The Royal pub was ok but they never gave you a bill. They just wrote it down on scrap paper and showed it to you. We went there one night and there were four of us and 2 others came and had one drink and they charged us 675LE!! We were only there a couple of hours and not doing a session!! So I would advise you to pay as you go. They were also doing a buy one Sakara get a Stella free but they only did it for the first round and when we asked where our free stellas were they just pretended they couldn't understand us!! The Hotel is a 10 minute stroll to the centre of Naama Bay. Just cut through The Hilton Fayrouz which is almost opposite and it brings you out on the Promenade. We always stopped in the Pirates Bar to quench our thirst!! There is a pharmacy on site but it is expensive. He wanted 60LE for antinal. We went to Omar & Omar in naama Bay an got it for 15LE!!
We would definately stay here again.

I was not expecting the hotel to be luxurious, and anyway I was not looking for luxury. For what I wanted it was fine: clean enough and well located to catch up with friends in Naama Bay, given that I was travelling alone this time. I didn't spend much time in the hotel as I was diving most days, but the only thing I really really really need to be good when I go on diving holidays is to have a good breakfast and this hotel was a real disappointment on this regard. Noisy room to start with. Not too clean tables. Not well presented. Not nice variety. And the freshest thing you can get - a made to order omelette - was made with LOTS of oil, which meant I couldn't have it. Otherwise, the hotel is fine. If you just look for a place to sleep after your diving and a walking distance location to Naama Bay AND YOU DON'T CARE ABOUT BREAKFAST...Then why not!

This hotel is well spread out over a large landscape the room we were in first was in the 2000's and that was not the farthest away, itwas about 900 yards uphill from the main hotel and restaurant if you have walking problems forget it, we were lucky in as much as we had no hot water so they moved us to within 50 yards of the main hotel and right opposite the swimming pool. We then had a great room. The boy who cleaned the room was lazy and did not do a good job but the hotel was clean. The reception service was a bit iffy, everything was in 10 minutes but it never materialised. The food was passable but do not eat the chicken it gave my wife and I the runs, and of course the hotel was half full of our Russian friends with no manners or regard for anyone, also the second week we were invaded by Arabs I cannot print what they are like at a dining table or their manners. Even worst was that there were not enough dining tables and we had to wait and grab a table when it was free and go up one at a time for food as someone would grab your seat.Would I return to this hotel maybe not.