Two famillies of us stayed in this hotel last two weeks in July. The main point I can make is for what we paid we could not have had anywhere better. We requested bigger rooms when we got there and they gave us the 2 Royal suites for a small additional charge so we had ample space and 2 rooms in each apartment

It is not a 5 star or 4 star as we know but a good 3 star, the staff are all great and could not do enough. Yasseer in the bar and Hassan the cleaner were superb even before we tipped them.

The reception staff were always willing to help and always had a smile for you.

The food is adequate they try to cater for most nationalities and do a very good job.It can be a bit repetative after 2 weeks but so has every other all inclusive I have been to , the hotel is clean although some areas could do with a face lift but again you have to keep in mind what you are paying for.
All I can say is if you want the Ritz pay for it ,you will not get that quality here but you will get what you have paid for.

Nice hotel but definately not 4 star, the rooms are ok but ours was right opposite the restaurant (so no privacy here!!) the downside of the rooms there are no balconies unless you are above the restaurant. Be prepared to be up early to get a sunbed by the bottom pool, but if you do sleep in then you can usually get a good spec at the smaller pool at the top of the hill. Drinks need to be served in larger plastic glasses by the pool bar as one swig and it was gone!! The weather was fantastic as expected at this time of year. The food was basic, pasta, rice, beef etc usually the same every night but the waiters made up for this with service and charm! Naama bay has lovely restaurants however we did get hassled a little (especially for taxis on the way back) You can get a taxi from the hotel for about £8 return (and you don't pay til on the way back) otherwise you can book on the courtesy bus before 7pm (if you can get a space). Access is not very good for prams/wheelchairs at the hotel there are steps all over the place (although you can cut along the main floor it takes longer).

All in all you get what you pay for and this was worth the money for all inclusive for what we paid!

Our room was in poor decrative state the shower was poor and grout was black, The food was terrible we went out for food and we were all inclusive, The lobby entertainment was like a bad kareoke, The big swimming pool had loud music all day.
The towel boys have a scam going for the sun beds you pay the £ 2.00 they will sort you out 2 beds.

Mini bar money is collected every 2 days and they never have any change so get lots of tips.

all inclusive ends at midnight you have to pay.

Poor airconditioning in the lobby and you can smoke nearly anywhere in the hotel

disappointed with the accomodation

IT IS NOT A 4 STAR

August 2008

Was a bit scepical about going after reading very mixed reviews. We travelled with our 2 nine year old daughters. On first impressions we were impressed. Upon arrival, we received with a welcome drink and our cases were swiftly taken to our room. Our room had 2 double bedrooms, very nice villa type accommodation. Clean and bright and very good air conditioning. It was cleaned everyday and supplied with clean sheets and towels.

Pool facilities are great however, the only snag was that the larger pool did need some cleaning as it was rather cloudy. This did get put right in our first week.

Although the food is very "samey" it was well prepared and the waiters are exceptional (especially Reda!) Despite what you hear, you can have ice in your drinks (made with their mineral water) and eat their prepared salad. Most people who get ill in Egypt over indulge on sun and alcohol. We ate and drank everything. However, the first rule of thumb is do not clean your teeth using their tap water!

All staff and other residents are very friendly and we have made some very good friends. Your holiday is what you make it. Would we go back? Absolutely. The Egyptians are brilliant - so go enjoy yourselves like we did and use a very strong factor!