August 2008

Was a bit scepical about going after reading very mixed reviews. We travelled with our 2 nine year old daughters. On first impressions we were impressed. Upon arrival, we received with a welcome drink and our cases were swiftly taken to our room. Our room had 2 double bedrooms, very nice villa type accommodation. Clean and bright and very good air conditioning. It was cleaned everyday and supplied with clean sheets and towels.

Pool facilities are great however, the only snag was that the larger pool did need some cleaning as it was rather cloudy. This did get put right in our first week.

Although the food is very "samey" it was well prepared and the waiters are exceptional (especially Reda!) Despite what you hear, you can have ice in your drinks (made with their mineral water) and eat their prepared salad. Most people who get ill in Egypt over indulge on sun and alcohol. We ate and drank everything. However, the first rule of thumb is do not clean your teeth using their tap water!

All staff and other residents are very friendly and we have made some very good friends. Your holiday is what you make it. Would we go back? Absolutely. The Egyptians are brilliant - so go enjoy yourselves like we did and use a very strong factor!

Have to say enjoyed staying here. We have been to Sharm before, this time we went with our son and daughter in law. It was their honeymoon(yes strange going with them I know). Everyone was very helpful (thanks to Sayeed, Mohammed and Reda). We tipped the staff, because you have to remember as it was all inclusive you don't tip when you have dinner etc as you would if you ate out.
The rooms we had were great, very spacious and near the pool. The food was ok, plenty of choice, if not repetative at times.
Trips: We went to Cairo, went quad biking, bedioun night,sunset cruise and colour canyon. If you want any details contact me.
Overall really enjoyed the holiday. You have to remember that you are in Egypt and if you want to eat English food(some people were moaning that the chips weren't cooked properly and there was too much foreign food!) then go to Blackpool.

After reading the reviews on this hotel I was very worried about gonig.

Had a good holiday but would not come back to this hotel. The reception staff are not very helpful and would only change money when they felt like it.

The food was awful we all had the trots, stomach cramps and sickness all 16 of us. The chemist done well with us.

The bar staff was very rude, they would serve the men before the women and unless you were tipping them they made you feel as though you are putting them out, and theres no please or thank you and you never see them smile, the only one doing any work is ramando he is always happy and the only one doing any work.

The rooms were cleaned daily by hassan, but hes only after a tip,
the time we were leaving the room he knocked the door and asked for our cases we took our cases ouside the room and gave him £5 he left our cases there and never saw him again but his creations with the towels is lovely, its all about tips if you tip you will get a smile.

The entitaiment was the worst ive ever seen in a hotel what a shocker we felt like cutting the plug on the singer,I was going to bed early to get away from them.

Its not all inclusive is more like full board with local drinks included, you had to pay for the ice cream only between 3 and 5 you could get it free and that was only for the children not adults, and you could only have one if a child was with you.

On the second week we eat out every night which cost al lot but we had to.

Mr Huabley bubbley is lovely my kids loved him.

Would not go back to Egypt.

We just got back from sol y mar we was very disapointed the food was vile the restaurant had a funny smell when you walked in and the waiters were no help !

The bar staff didnt want to no unless you tipped them.

Their was no entertainment apart from half hour at 10 and you couldnt call that entertainment it was very poor.

The Hotel was clean overall are room cleaner was great very helpful (hassan)
The Recepionist staff didnt want to Know about any problems they are very arogant they wont even change money they sent us to the bank whilst they no its shut on friday and saturday we had no welcome drink.
Its not an all inclusive hotel you have to pay for ice cream cocktails theres no snack bar
I wouldt advise any 1 to go to this hotel.