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Radisson SAS Resort Sharm El Sheikh: Traveler Reviews

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TripAdvisor Traveler Rating:
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3.5 of 5 stars 196 Reviews
5.0 of 5 stars
79
4.0 of 5 stars
51
3.0 of 5 stars
21
2.0 of 5 stars
34
1.0 of 5 stars
11
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 200 hotels in Sharm El-Sheikh
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  • Rooms: 329
  • Address: Nabq Sharm El-Sheikh Egypt
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Resort faces Tiran island - Guestrooms are appointed with Arabic, Tropical or Maritime decor - 10 mins to Sharm el Sheikh Airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates: $119 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Radisson SAS Resort Sharm El Sheikh

( 44-48 of 196 )
“How did this hotel get 5 stars?????”

Radisson SAS Resort Sharm El Sheikh

2 of 5 stars
Epping, United Kingdom
Jul 15, 2008
5/5 found this review helpful

We stayed at the Radisson SAS Sharm El Sheik 30.06.2008 to 14.07.2008.

We picked to stay at this hotel because it was a Radisson and it was classed as a 5 star hotel. We have previously stayed at two other Radisson’s in Australia so we had a good idea what the hotel would be like. I have tried to write this review in an honest fashion and not to just get back at the hotel for doing anything wrong.

The Radisson SAS Sharm El Sheik is located approximately 20 minutes outside Naama Bay. A taxi charges 70 Egyptian pounds each way which is approximately £7.00 one way (exchange rate when we stayed at the hotel). There is a Hard Rock Café and a TGI Friday’s in Naama Bay. But unfortunately the rest are just gift shops (too many) selling the same things and a few bars. You will get asked if you want a taxi on several occasions and the best thing to tell them is you live in Cairo in Arabic (if you know it). This really stumps them.

On arrival at the Radisson check in did take longer than normal as we upgraded our room from a normal one to a ‘Deluxe’ with a sea view for approx £300.00 for the 14 nights. The upgrade included tea and coffee making facilities (which I think you should get in every hotel room – the Radisson charge $4.00 a day for tea and coffee facilities if you don’t have it and ask for it), two free pizzas at the pizza restaurant, 4 items of clothes to be cleaned free, free access to the SPA, 25% discount on all a la carte restaurants’, and free transport on the bus to Naama Bay. All this was written down on a laminated card which said VIP on it.

The reception staff stated that he wanted to keep our passports overnight, I asked why and he said it was to photocopy them. I asked him to do it then while I waited, which he did do. Apparently this is so the Police can keep a copy of the passport details.

The Radisson SAS resort Sharm El Sheik is a large resort so golf carts are provided to drive you to your room on arrival. Our room (room number 7139) was decorated in a maritime theme, and didn’t look what I would call deluxe. The room had twin double beds, one wardrobe (not enough hangers), large bathroom and patio doors that went out onto a terrace. The terrace had a coffee table on it with two chairs (I found toe nail clippings from the previous occupant on one of the chairs –yuck). The room was very clean but the bathroom had a lot to be desired (I have uploaded pictures). The sink had black mould growing on the silicone inside the sink bowl, the shower had been very badly repaired (see picture), Egyptian tiling is not of a good standard either as the waste for the shower had more grout round it than tile (see picture), the wall lights above the sink were not screwed together properly (see picture) and there was more black mould on the grout in the shower. Not what you expect from a ‘Deluxe’ room.

However, our ‘Deluxe’ room was situated in a good location, a stones through from the beach and a few steps away from the smaller pool.

On our first day we had lunch in ‘Trade winds’ which is situated on the right hand side of the beach, they served salads, seafood and sandwiches. We were the only people in ‘Trade winds that lunchtime but it still took the waiter 20 minutes to decide to ask us what we wanted (I was just about to get up an leave), and it took him ages to get us our drinks (very hot day 29c). He basically didn’t really want to do anything or gave a very strong impression of not wanting to do anything.

On our second night we decided to use our free pizza vouchers at ‘Il Grotto’. We did have a nice meal there; the pizzas were well cooked, fresh and tasty. At the end of our meal we filled out a guest satisfaction survey, and due to the service we had received and the state of our room we filled out the survey accordingly with what we had wrong with the room and the staff’s attitude at Trade Winds, and that they want to keep your passport overnight. I also stated that the hotel was not really a 5* but a 3* by European standards.

The next day we received a call from the Assistant Front Office Manager (Mr Ashraf Magdy). He wanted to have a meeting to discuss our comments on the satisfaction survey. I agreed to the meeting at 9.30am the next day and left it at that.

During that evening I was in the bathroom and touched one of the wall lights (see picture) – it looked at though the top part of the light was just about to fall off (not screwed in properly) so I thought it ought to be screwed in place; as soon as I touched the light I received an electric shock from it! My partner who is an electrician said it’s because they do not use an earth and it’s probably not wired properly.

We immediately walked to reception to ask for Mr Magdy who promptly came out of his office to see us. I explained that I was sorry to of surprised him with a meeting that evening and not waited until the next morning but I had just received an electric shock from a light in our room. He asked me if I wanted to sort out the situation tomorrow and I said no because I was that disgusted.

Mr Magdy explained about the passport situation at reception when you check in; he said it was normal in Egypt. I said it wasn’t in Europe and nobody is going to keep my passport in a foreign country. I showed Mr Magdy photos of the repairs to our bathroom and the light that had given me an electric shock and asked him if he had heard of ‘Trip Advisor’, he said he had. Mr Magdy then offered to either move us to another ‘Deluxe’ room (next door to ours), or an ‘Executive Suite’. I said I wanted to see them both the next morning before deciding. The next morning we met with Mr Magdy and I had decided I didn’t want to bother even looking at the ‘Deluxe’ room. He therefore showed us the Executive suite which was much bigger than the deluxe room and in the middle of the resort (a bit of a sea view). I still would not call the room Deluxe and it was still looking tired but in a better state of repair (please see pictures). We moved into the suite that morning at a cost to the Radisson of £400 approx on top of the £300.00 we had paid for the ‘Deluxe’ room. The furniture in the Executive Suite was chipped; the tiles acting as skirting were chipped badly. We had two televisions in the suite and you couldn’t watch anything on them as the picture quality was terrible. I checked Ariel connection on the back of the television in the bedroom and the wires had been cut and ‘spliced’ together with tape (probably causing the bad picture quality). Anyway, there are only two English channels to watch. There are films but they have Arabic subtitles (no pay per view channels)

We normally used the small pool near the beach as we liked to snorkel on the reef (see picture). During the end of our holiday we noticed what I would describe as black scum sticking to the underside of the rocks overhanging the pool and the sides of the pool. I think this is dirt and suntan lotion that has accumulated over time, it was really bad (see picture). Bits of it were coming off and floating around in the pool. We didn’t use the pool again. I did mention this to the reception staff who told me to ‘go and find the pool man who cleans the pool early in the morning and tell him to clean it off’ (cheek!). An attempt was made by ‘Recreation ‘staff (no not a pool cleaning team) to clean the muck from the pool the day after I complained to Mr Ashraf Magdy (I emailed him pictures of the muck (see photo). The ‘Recreation’ staff got in the pool with snorkels on and mainly spent their time mucking about with each other. It was not cleaned properly by the time we left the hotel and muck was still visible stuck to the sides of the pool. We were normally by the pool by 7.30am (to get a sun bed – will explain later) and didn’t see him then, so I am dammed if I am going to get up earlier to ask him to do it. A warning if you stay at this hotel, there are not enough sun beds for the size of the hotel and you have to get up early (7.30am) to get towels to ‘bag’ a sun bed with any shade . All the sun beds had towels on them by the large pool by 8am and the situation was the same on the beach.

The Radisson employs companies to sell massages, quad bike rides, camel rides and snorkelling/diving trips. I was asked 5 times within one hour if I wanted a camel ride, snorkel trip etc. I complained to Mr Ashraf Magdy (Assistant Front of House Manager) and he did speak to the people concerned who did stop harassing me.

The Radisson has a large private beach and a reef that runs in front of it and right the way down the coast. The reef is approximately 100ft in width so the hotel has built a pier which you can enter the sea from so you don’t come in contact with the reef. This has two lots of steps either side of the pier to get in and out of the water. The reef is fantastic with a great variety of fish but there are very strong currents running along the reef so it is not suitable for young children to snorkel there. The reef goes right up to the beach so you cannot really swim only paddle and sit in the pools that there is no coral in. You need to wear something on your feet as there are bits of coral on the sea bed which really hurt. You are not allowed to walk on or touch the reef.

We tried most of the A la Carte restaurants, the food was quite good but the menu’s were limited. The main buffet restaurant is ‘Olivio’s’ , which is open for breakfast, lunch and dinner. The food is not fantastic but very plain and cooked for the mass which is what you would expect. Personally, would hate to eat in there 3 times a day for 14 days. The atmosphere in Olivio’s is what I would call ‘manic’ in the evenings with waiters rushing around clearing tables, and serving drinks (you have to wait quite a while for them to get your drinks). The main bar located in reception is quite poor, no atmosphere, limited drinks menu, and the cocktails are rubbish so don’t even bother trying them. Heineken is 30LE (£3.00), the local beer Sakkara or Stella was the same price. We didn’t try the draft beer. There is ‘live entertainment’ in the bar area consisting of a man singing a limited selection of songs. The whole reception area looks tired and in need of a makeover.

The Radisson SAS does offer free Wi Fi; we had an excellent signal in room 7139 by the beach but not in the suite (6107), you could also pick up an excellent signal in reception. There is an internet café (free) consisting of two computers in reception and you have to ask for a password to use it.

The Radisson SAS Sharm El Sheik could be a lovely hotel, but so many things let it down. I could not recommend it to anyone as I think the hotel is run down, they just cannot keep up with repairs. I also of the opinion that the hotel is badly designed and there are much better and cheaper hotels in Sharm El Sheik to stay in. I am unsure who has awarded this hotel its 5 stars I would only give it a 3 star rating. I have sent a copy of this review to Radisson’s head office in the USA.

  • This TripAdvisor Member:
    • Liked — The air conditioning
    • Disliked — Black gunk in swimming pool, electric shock, cocktails (rubbish)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
verybored's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: September 21, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Paradise”

Radisson SAS Resort Sharm El Sheikh

5 of 5 stars
england
Jul 12, 2008
0/1 found this review helpful

Hello everyone, I've just got back from a two week break to the Radisson in Nabq. I must say it was one of the best two weeks of my life and the best holiday I have ever been on.

The hotel: I couldn't ask for a better hotel to stay in, I went with my boyfriend and this hotel is perfect for couples. It was clean and very spacious. We stayed B&B rather than all inclusive as we enjoy eating out. There isn't much to do in Nabq itself other than a few shops and very few restaurants. We got a taxi most nights to Namma bay as that's where the main resort is. Taxis to namma bay are usually about 70 EP but haggle and get it for 50, it is possible!

The beach: Not a sandy beach due to the coral, a jetty comes off the beach and you have to walk along to get in the water. You can go in the shallow part of the water but must wear water shoes due to the coral. You can only go so far though due to the reef. You must buy some snorkal equipment, we went to decathlon beforehand and picked up a snorkel and mask for a fiver! The fish are amazing and so is the coral. All different types of fish can be found from bright yellow angel fish to huge green parrotfish. I saw a whale shark which was huge!!! But not harmful. Buy a rash vest (once again about £7 from decathlon) which protect you from the suns rays when snorkelling. Some people came out burnt as you can spend hours looking at the fish without realising!! There is a man on the beach who walks around with a camel - beware, he will try charging you £50 english pounds for a 1minute ride around the beach but wont tell you until AFTER!! And also charges you for taking photos!!!!

Excursions : we booked our excursions through Cataract Travel, which is situated in Namma Bay opposite the Camel bar. This was by far the best tour company there. We booked one excursion through Olympic (our travel agent) and for the price we paid we didn't get any English speakers or food or dinks, however for a third of the price, booking through Cataract, we had English speakers, meals and drinks included. We went quad biking through the desert and to Nabq protection area. Went to Cairo by bus (long journey but worth it) We paid £22 each for the whole day (includes all entrance fees to museum, pyramids and spinx) and included lunch and drinks all day. We went on two boat trips, one to Ras Mohammad and one to Tiran Island - both good, but Tiran Island was the best. Saw sting rays and morays and a triggerfish which has huge teeth and tries to attack you but the guides know how to protect you from any danger!! We also climbed Mount Sinai (Mount moses) and went to St. Katerines monastry. Well worth it, climb the mountain in the early morning and see sunrise over all the mountains. Spectacular!

Money : everything was cheap in Egypt! Sharm el Sheikh was more expensive compared to Cairo (which is extremely poor). For example a can of coke at the supermarket near the hotel costs 0.50p but in Cairo costs 0.15p! Meals in Namma Bay are cheap but they all add a service charge on them. We took £800 for two weeks, a combination of £300 english, $300 US dolla and £200 Egyptian pounds. This paid for taxis most nights, all of our excursions, lunches and eating out every night.

Namma Bay : very touristy, main resort full of restaurants/bars/clubs etc. All the usual english fast food (MCd's, KFC, Pizza hut, hard rock cafe, TGI's) We didn't go to any of these places!! Try the pomadora (lovely and cheap Italian), The Peking (chinese), A mexican next to the little buddah, Camel Bar and the tandorri in the camel bar. Do NOT go to the Indian House next to the Thai and Chinese place above the supermarket. I caught food poisioning from here as did my boyfriend but luckily he only sufferred a day of it where I suffered 5 days and still am recovering.

Shopping - To buy souveniers visit Old Sharm Market. Very cheap. Prepare to spend a long time in each shop you visit though as the Egyptians do pester a lot! Don't get hassled to spend a fortune, they put prices very high so you must haggle!

Other tips:
1. Never drink the water, use bottled water for brushing teeth, don't have ice in drinks.

2. Buy an antibacterial handwash as the money is very dirty and you must clean your hands everytime after handling money to prevent getting any stomach bugs (however this didn't prevent myself from getting anything!).

3. If your girlfrind and boyfriend, tell the Egyptians that your married. Otherwise they will try their way with the ladies! If you say your married they will leave you alone and wish you happiness and prosperity.

4. Take rehydration sachets and immodiom (most people get a day or two of a funny tummy so it's worth being prepared)

  • This TripAdvisor Member:
    • Liked — The lovely beach, pool and the standard of the cleanliness
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
xJ-o-dx's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 18-24
Member since: September 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A great experience!”

Radisson SAS Resort Sharm El Sheikh

Jul 6, 2008
0/1 found this review helpful

I've just returned from 2 weeks in the Radisson SAS Hotel in the Nabq area of Sharm El Sheikh. The hotel is supposed to be a 5 star rating but compared to here in Ireland it would only be a 3 star. However it was clean, our room was lovely and spacious and cleaned twice daily. The staff were really friendly and couldn't do enough for us whether it was booking a taxi of helping us find a sunlounger, they were always on hand to help. The hotel is situated within gardens which are kept very well by gardeners who seemed to be there 24/7. We were on a half board basis and this worked out to our advantage as the restaurant in which the all inclusives eat is not great. Breakfast wasn't really our cup of tea but La Casata restaurant near the pool was delicious. Just be careful with salads and don't drink the water. Bottled water is so cheap over there anyway.

The pools are clean as is the beach. However the beaches over there are not sandy because of the coral in the sea but the hotel provide a pier from which you can go snorkelling. This is definitely worth doing, it is an amazing experience to swim with the fish and see the coral,wow! Even if you are not a strong swimmer I would still reccommend doing it, as they're are constant lifeguards there.

In the actual area of the hotel ther is not much except for other hotels and a few shops. The hotel do put on entertainment but it is mainly aimed at familys. As myself and my boyfriend are in our 20's it didn't really do much for us so most evenings we got taxi's into Naama Bay which is approx 15mins journey by car. But the taxi's are very resonable, just make sure to agree a price with the taxi driver beforehand. The hotel taxi's charge 70 egyptian pound which is less than 8 euro but on the street you might be lucky and get one for 60 pounds. Drivers over there are alittle erratic but we had no problems with any of the drivers, most were very friendly and we always got to our destination safely. The hotel taxi's will even offer to pick you up after your night out if you wish to do so, sometimes its handier than trying to bargain with one of the street taxi's.

Naam Bay is full of life. It is very safe with Tourism police everywhere and we never saw a row or any kind of a fight take place. The majority of tourists are families or couples so there are no rowdy drunken louts! There's a great atmosphere there with a wide variety of shops, bars and restaurants including Hard Rock Cafe, TGI fridays, starbucks and the usual fast food outlets. We mainly ate in a lovely Italian restaurant called Pomodoro and The Hard Rock Cafe.

You will be guaranteed to be pestered a little bit to go into shops but keep saying no thank you and keep walking. They are used to it and will not take offence. We made the mistake one night of following a guy into his shop after he said he wanted to give us his business card but once we were in there they made it very difficult to leave. Just stand your ground and say no. It is too much hassle to go into these shops. If you do go into any shop they will hound you a fair bit, but get what you want and get out, most of them are friendly enough they're just trying to make a few bob, but by the end of the 1st week we kind of had a system going.

I would definitle reccommend doing day trips while in Egypt. We went to Cairo to the pyramids and to St. Catherine's Monastery. We booked both trips through our travel rep and we were looked after very wel. Even our trip to Cairo included a flight and ther was someone waiting at each end for us. The pyramids is definitely worth a trip although Cairo is extremely hot, bring a fan and drinks lots of water.
It is very easy to become ill over there as the heat is something else, dry hot and sometimes hard to breath, Sharm is totally different to Cairo, it is brezzy and more manageable. It is so important to drink 3 litres of water a day. Myself and my boyfriend both suffered a little bit with diarrohea but the chemists really know their stuff and were very helpful and friendly.

Going to Sharm was a bit of a culture shock. The country's economy is still developing. Alot of the area around the hotel is still being built but we did not hear any construction noises or even see any work going on as it was too hot. The main workforce in the area are men with very few women there. It is an islambic country and they are all very religious with the women wearing burkas. It is a different culture and a different life, to expect the same standards and service as here is ridiculous. You need to have an open mind and respect their way of life. It was to great experience a different way of life. We had no problems with our holiday whatsoever. I had been slightly put off by some of the reviews on this website but don't be. Don't have any expectations just go over with an open mind. We both had a wonderful time with lots of happy memories.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“early risers”

Radisson SAS Resort Sharm El Sheikh

Jul 5, 2008
1/1 found this review helpful

On arriving at the Radisson we were impressed cases and ourselves buggied to our room. WEe were immediatly offered an upgrade but our room was all we could have wished for , and 1 minute from the huge pool.
We upgraded to AI at 26 American dollars a day each (very worthwile as bottled water and soft drinks ,beer ixpensive. AI however doesnt mean you can eat at the alacarte resteraunts ,just the buffet resteraunt..
You cant pay as you go either no money is taken all on bill at end of stay.
Its supposed to be a 5 * hotel i wouldnt give it that rating.
If you wanted fresh juice for breakfast you paid extra and also if you wanted to it in theme resteraunt, and beach party you paid extra.
Sheets changed everyday and clean towels each day too
Very few English people staying which was nice because the foreign children no how to sit and eat properly ,and they no what "no means" . Just happy kids all week only heard one crying
Now if you want a sunbed you have to set your alarm for 6-30 at the latest because all the beds will have a towel on. Not exactly a relaxing break.
Staff were seen rinsing glasses under running water to be used again and they were coming out with lipstick on. This was reported at reception apperaed to be taken seriously but continued to happen.
The sea is lovely and the snorkelling off the pier fantastic like looking into a tropical fish tank.
The massage reps are annoying . Animation team are a great bunch . Entertainment pretty poor but they try funny little competitions the the foreigners find hillarious i enjoyed watching them enjoying the rubbish usually "rudish" humour.
Watch out for tall chap walking around selling tickets for Quad biking . He will say take no extra money, water and scarves provided. When we got there we had to pay £5 each ontop for scarves ,you have to pay extra for water. It was unbelievably hot ,slap on heaps of lotion.
Be warned also that if you go as a family you will be split for the duration if some of you are sharing a quad as apposed to single quad.
Also when we had our photo taken we agreed on the p[rice. On return i was handed the photo and pleased with it the chap then tried to double the price and got nasty with my hubby , we handed it back to him but he kept pushing it at us ,even when we walked away he wouldnt go away. Take your own photo.
We did Bedouin desert trip that was lovely (through rep) ,with a camel ride ,the children are lovely and they love sweets , they do try to put bracelets on your wrists though,i just avoided it they were happier with sweets than money.
Temperature in the 40s so you need to drink lots continuosly.
All staff nice and friendly they work very hard.
The very worst bit was 3 nights running , we would hear a noise and a bloke would be walking along with a fogging machine emitting a cloud of smoke aroungd the whole place . We saw a family of children caught up in it . It said in the info pack its harmless and to eradicate bugs etc. We only saw it thoise 3 days complaints had been made , i did get some nasty mozzie bites as thers a lot of smelly streams on the complex.
Bit lengthy but hope its usefull in someway

  • This TripAdvisor Member:
    • Liked — clean comfortable room and bed , large shower room
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
loulindy's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: September 21, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $119 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“It was mainly the food.....”

Radisson SAS Resort Sharm El Sheikh

2 of 5 stars
Leigh-on-Sea
Jul 1, 2008
1/1 found this review helpful

Unfortunately the plane was delayed, standard I suppose. Arrival at the airport was a reasonable enough experience except that on arrival you may not be told that non-purchase of the visa can restrict you travel outside the main Sharm area and specifically will not permit you to travel to Ras Mohammed or Cairo.

On arrival at the SAS about 15 minutes from the airport, we were greeted by very pleasant and professional Receptionist/Managers who went to every length to facilitate our rtequested room upgrade and after much haggling and joking, we upgrade to the suite referred to as the Royal Siute - unbelievable from a size point of view, 100 feet of balcony with fantastic panoramic views of the Red Sea and Tiran Island, needless to say the entire hotel could be seen from here. The piece de la resistance was the 32 jet whirlpool jacuzzi, set in its own marble pedestal in the already huge bathroom. A small kitchen, dining room for 8 and a lounge that would seat 50! all in all well worth the upgrade price - and many thanks to Amr and his team!!

The downside - breakfast in your room whether a royal suit or standard apartment seemed to happen more by chance than planning - several requests (via doorhanger) were never collected, when breakfast was delivered it rarely resembled the original order and everything was tepid! Room service in general was good, our first week we were looked after by an excellent young man - Ahmed, he cleaned, organised and dressed our rooms with flowers, fruit and amazing towel sculptures each day; on the second week unfortunately Ahmed went on his monthly break and was replaced by Eid or Ed as he calls himself - this older man would need to shadow Ahmed for a week or two if he expects to receive the same tips!! If Eid is assigned to your room be careful as he appears to forget to lock balcony doors after he has finished pushing the dirt to a different corner, the hotel continuosly refer to safety and security - here's a starting point eh?

Before I continue with what appears to be a complete trashing of this hoilday - precisely the opposite - a wonderful holiday and with money time and effort the SAS could start to compete with the likes of the Hyatt Regency further down the road and certainly worth a visit if only to compare quality and value. We visited the Hyatt on a number of occasions during the holiday and found it a little more expensive in some aspects but you could see why!

The SAS has a choice of restaraunts - I use this term lightly, they are functionally eateries but most of the fare on offer is of poor quality and limited choice, and HIGHLY expensive for what you get elswhere in Sharm. On on evening in Il Grotty we had a basic spag bol and steak and chips, no alcohol, and the charge was about £st23! On another evening we went with friends to the Hard Rock cafe in Naama Bay (15 min cab ~ £st7) and 6 adults ate until we could eat no more, had several rock style cocktails beers etc and the total bill was less than £st50! Another evening 6 ate in PIzza Hut and for only £st17 we all had a main shared salads etc and soft drinks! Certainly, value for money is alive and well and living in - KFC, Pizza Hut, TGI's and Hard Rock in Naama Bay - so as long as you can forget the dietary and potentially life threatening associations with fast food you will eat well and cheaply for your holiday!

The Radisson also let itself down on the entertainment front - advertsised as live entertainment nightly did not accurately reflect the amateurish and rather ad hoc performances by the 'Animation Team' who seemed to spend most of the daytime relocating the 'single' rotating discoball (14" diameter!!) from one venue to the next. There were no costumes, little choreography and entertainment just didn't happen. Beware the beach party nite - they will expect you to pay extra for it as they will for such things as the day old newspapers from home - £st4.50 for the SUN!!! They even charge you for using old unlevelled snooker tables for which they had three cues, one with no tip! Again not the kind of thing you associate with a starred hotel?

Access to the coral has not really been developed sufficiently yet as the section of beach(?) is seperated by two access jetties that you will need to be able to climb up and down rusty old ladders to access the coral - the Hyatt however invested in a floating pontoon style jetty allowing much easier and safer access.

Presentation wise the SAS was acceptable but not at the start rating it has, the food was overpriced and of poor quality - but the SUN was fantastic, the PEOPLE were fantastic and we will definitely return, unfortunately it will not be to the SAS Radisson.

PS The hotel was advertised to us in trhe Thomas Cook brochure as ADULT beware, according to Nick our TC resort rep that means adults - not adults only - you figure? There are LOADS of children!!!

  • This TripAdvisor Member:
    • Liked — The space
    • Disliked — The food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hublot_8's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: July 01, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
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Average price*: $119 (year-round)
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Reviews of Radisson SAS Resort Sharm El Sheikh

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