It is not worth the $600 per night that they charge you. They do not let you utilize the pools unless you are checked in with a room key. So if you arrive at 1pm and you cannot check in, you cannot use the pool. The pools itself are pretty, but not big enough to accomodate everyone. There is actually a wait to get into the pools!!! Also, if you look on the website, there is a beautiful picture of the cabanas which you can reserve. The picture shows a row of about 8 cabanas. In reality there are only 4. That is SUCH FALSE ADVERTISING. Also, people we were with tried to reserve one.. they were put on a waiting list... only to discover they remained unused the whole day.. with the reserved signs still on them. If you are going to call yourself the WATER CLUB, then do it right. Do not make the pools too small to accomodate your guests. They should have just named themselves Borgatta 2. It is a very pretty hotel, but the fact that they charge so much money, and are not very accommodating to their guests makes me NEVER want to stay there. The staff seemed very dim witted. When we had difficulties, they just kind of stood there shaking there head and saying, I'm sorry but there is nothing we can do... For that price, the problems we had should have been rectified...There were problems with our check in, there were problems with our television.. I could go on but I will stop here. I have had better customer service at a Comfort Inn.

OMG!!! We had a great time this weekend @ the water club. The staff is wonderful. The rooms are to die for. Don't forget about the pools and spa. If you want to stay in one of the best hotels in A.C. please make it the water club!!!!!!!!! You wil not be disappointed!!!!

I have been a member of Tripadvisor for 6 years and vacation very often. I have never written a bad review about a hotel. I ussually make pretty good choices due to vigorous reseach on the places I stay. This hotel is the worst experience we have ever had. So much so we left after one night and went home. We had two children with us. They staff visibly made us feel like we did not belong. At the pool the staff was rude to my wife and kids. Kids are restricted to one of the indoor pools one of five pools at the hotel. There not allowed in the indoor infinity pool, jacuzzi's or the outside pool. My wife found out these rules from the staff who rudely told her and my daughter to get out of one of the pools. No explaination given just get out. You get the feeling your at a prison with many rules. On top of it we paid $89.00 for the worst room service food we have ever gotten. I dont mind the paying the typical rip off room service prices when the food is good. All in all when your paying $1400.00 a night for a suite you should feel welcome. I over heard many complaints during our short stay. Theres too many alternatives in alantic city to put up with such disrespect. mAlso I sent the manager two emails before our arrival and he never respond . He suggested in our welcome to The water club email to contact him for requests. I can see downfall to this hotel under his poor management they will be forces to change there hitler like atmosphere. Get a clue Water club.

What a disappointment. This so-called boutique hotel has LESS amenities than The Borgotta!! No coffee maker in the room, no refrigerator in the room -- a mini-bar has replaced it, where you can buy a Diet Coke for $3.50. You better get it because there are NO vending machines down the hall. Bring your own Scope, too, and your own Event Magazine and TV Directory, because they aren't in the rooms either. The swimming pools are small and by mid-afternoon, they are completely in the shade. This joint is expensive, pretentious and exorbitant. We await for a Ritz-Carlton to open in Atlantic City. Perhaps the owners/operators of The Water Club need to visit how the Big Boys do it.